Extremely slow when access to Admin portal

[jamelee]

Hi! All,

 

Not sure if anyone had the same experience as subject and I attached a screenshot which showed the slow was locked but I've no idea how to resolve it. Kindly advise, thanks.

[dezvoltare.wigmond]

Hi,

From this morning My BO it is realy slow I cant do anyting on it.
This I have found out that is related to the conectiviti to prestashop website:

 

91.240.109.21 -> api.prestashop.com - is down

91.240.109.26 -> translations.prestashop.com - is down

[jamelee]

 

Hi,

From this morning My BO it is realy slow I cant do anyting on it.

This I have found out that is related to the conectiviti to prestashop website:

 

91.240.109.21 -> api.prestashop.com - is down

91.240.109.26 -> translations.prestashop.com - is down

 

Thanks for your kind reply. Is that mean the following are dependencies to access the admin page even on LAN? Can someone from Prestashop advise on this?

 

91.240.109.42 -> prestashop.com

91.240.109.21 -> api.prestashop.com

91.240.109.40 -> addons.prestashop.com

91.240.109.26 -> translations.prestashop.com

Edited April 27, 2017 by jamelee (see edit history)

[dezvoltare.wigmond]

Hi,

 

In my case On my website I have found the source of the problem:
- displayBackOfficeHeader: 254.575s / 5.34 Mb (Realy slow)

 

So for a temporary fix I have comented on some lines in  classes/controller/ModuleAdminController.php
Line 2277
  //if ($this->display_header)
  // $this->context->smarty->assign('displayBackOfficeHeader', Hook::exec('displayBackOfficeHeader', array()));
 

This is on PS 1.6.0.6.

It will need further investigations for a permanent fix.
Hope this helps you.