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Ian Cho

Stats data error

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Hi guys,

I have just noticed a fault data in Stats.

(PS 1.6.1.4 version )

 

According to the stats, the sales is $862.95 at 6 and 2 order were placed,

However, just 1 order was placed.

 

Can I trust the stats?

Is there any Idea I can fix the fault data??

post-1238193-0-45581800-1487727782_thumb.jpg

post-1238193-0-46335700-1487727780_thumb.jpg

 

 

Besides, Can I trust the visit counter in Stats Dashboard??

Could you anyone tell me how to interpret the visit numbers? blow?

post-1238193-0-12473000-1487727947_thumb.jpg

 

Thank you in advance all.

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I have the same problem:

 

Orders are 4, in stats appears 6 and the values are diferent in total.

 

I check DB and is only 4 there strange

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I have the same problem:

 

Orders are 4, in stats appears 6 and the values are diferent in total.

 

I check DB and is only 4 there strange

Hi, Nunomigpe, I found the reason at BO. 

I found one of orders that I changed the status as  Delivered.

For example, if I changed the status of an order to Delivered, the BO includes the order in total.

If you miss changed any status of your orders, you have to look them.

Hope you find the reason.

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