gerryfu Posted December 7, 2016 Share Posted December 7, 2016 Hi guys I need help I have a problem with Mail that is sent after the order, the config_order Practically I do not see the details of each product (reference product, unit price, quantity) and even product images. In the config_order file settings in the email template is okay. ({Products} and {} discounts, how to fix it? I activated the email alert and in the mail to notify the seller is everything ok ... I read that you have to edit the file Product_List Change what? Thank you Link to comment Share on other sites More sharing options...
Rolige Posted December 8, 2016 Share Posted December 8, 2016 Turn on the debug mode and check if there is some error or is added in the error_log file in your server. Link to comment Share on other sites More sharing options...
gerryfu Posted December 8, 2016 Author Share Posted December 8, 2016 Thanks Rolige, i was already in a debug mode but don't shows any errors, the same in the log file on my server... How i could resolve? Link to comment Share on other sites More sharing options...
Rolige Posted December 9, 2016 Share Posted December 9, 2016 Thanks Rolige, i was already in a debug mode but don't shows any errors, the same in the log file on my server... How i could resolve? Without errors is difficult to know, take a look at the modified files in the "Configuration Information", and compare the code with the original files corresponding to your PS version. Link to comment Share on other sites More sharing options...
gerryfu Posted December 9, 2016 Author Share Posted December 9, 2016 i must check all files or have some files to check? this is a list of modified files Files aggiornati (26)LICENSES adminricambi/backups/.htaccess adminricambi/export/.htaccess adminricambi/import/.htaccess adminricambi/themes/default/js/tree.js adminricambi/themes/default/template/error.tpl adminricambi/themes/default/template/footer.tpl adminricambi/themes/default/template/header.tpl adminricambi/themes/default/template/controllers/cart_rules/product_rule.tpl adminricambi/themes/default/template/controllers/login/content.tpl adminricambi/themes/default/template/controllers/modules/index.php adminricambi/themes/default/template/controllers/modules/tab_modules_list.tpl adminricambi/themes/default/template/controllers/themes/helpers/view/importtheme_view.tpl classes/cache/index.php config/defines.inc.php js/jquery/plugins/jquery.validate-creditcard.js js/jquery/plugins/alerts/jquery.alerts.css js/jquery/plugins/alerts/jquery.alerts.js js/jquery/plugins/jstree/jquery.jstree.js js/jquery/plugins/jstree/themes/apple/style.css js/jquery/plugins/jstree/themes/classic/style.css js/jquery/plugins/jstree/themes/default/style.css js/jquery/plugins/jstree/themes/default-rtl/style.css js/jquery/plugins/smartWizard/jquery.smartWizard.js js/jquery/plugins/treeview-categories/jquery.treeview-categories.async.js js/jquery/plugins/treeview-categories/jquery.treeview-categories.sortable.js thanks Link to comment Share on other sites More sharing options...
gerryfu Posted December 10, 2016 Author Share Posted December 10, 2016 Hi rolige i tried to install in a clean folder a new and clean version of prestashop th 1.7.0.2, i tried to place an order with the default products, and i received a order confirmation mail in the same way, without any details of product, ( see the file attached ) Now i started to think on thing, could be my server? Or it's a bug of prestashop? Thanks Link to comment Share on other sites More sharing options...
GBe Posted December 11, 2016 Share Posted December 11, 2016 Hi Gerryfu It is exactly the same thing for me ; I am just a basic user (that means I don't know what is debug mode etc.) but on my PS 1.7 I have exactly the same problem than you. If it is a bug in PS 1.7 I think many people will have the problem and they will correct very soon Link to comment Share on other sites More sharing options...
Rolige Posted December 14, 2016 Share Posted December 14, 2016 If you are trying to use PrestaShop for a production shop, you should think in using PS 1.6.x instead of 1.7.x Link to comment Share on other sites More sharing options...
gerryfu Posted December 14, 2016 Author Share Posted December 14, 2016 Hi rolige, i use the version 1.6.1.9, i tried with 1.7 only for to look if was one of my problem or a prestashop problem... you tell i should use a 1.6 version? not 1.6.1.9? Thanks Link to comment Share on other sites More sharing options...
GBe Posted December 14, 2016 Share Posted December 14, 2016 If you are trying to use PrestaShop for a production shop, you should think in using PS 1.6.x instead of 1.7.x ouch I have worked so much on it ... I don't want to start everything again Link to comment Share on other sites More sharing options...
Rolige Posted December 16, 2016 Share Posted December 16, 2016 Hi rolige, i use the version 1.6.1.9, i tried with 1.7 only for to look if was one of my problem or a prestashop problem... you tell i should use a 1.6 version? not 1.6.1.9? Thanks You can use that, it is fine, but 1.6.1.10 would be better Link to comment Share on other sites More sharing options...
malcek Posted June 22, 2017 Share Posted June 22, 2017 Hi guys did you find solution for that? because I have same problem on version 1.6.1.14 Link to comment Share on other sites More sharing options...
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