Cpanel shows 1.6.1.8 backoffice shows 1.6.1.4

[prayaag]

Today I upgraded to 1.6.1.8 in cpanel.

 

but when i logged in to my prestashop back office it shows the version as 1.6.1.4.

 

I talked to my host... he said its a developer issue.

 

Please resolve this issue.

[Martin Uker K]

Developper doesn't mean us, neither PrestaShop.

 

There's a module in PrestaShop to upgrade, made by PrestaShop. There's a module in Cpanel to manage Applications (WordPress, PrestaShop, Magento, and many others) this is not a module FROM cPanel, neither it is from PrestaShop. It is a module IN cPanel alright, but it is made by a third party, and it is this third party you must find, blame, and get it to make it work.

 

This is a guess, I must say.

 

Now, to help ya out : There's a module in your PrestaShop that is called "1 click upgrade" THIS module is an update / migration tool to update your version. Use it carefully, like any upgrade it has his toll of risk and should be done by someone with knowledge of the platform and theme.

 

Best regards,

 

Martin.

 

P.S. : I have the tools to manage application on my server, I use it to install PrestaShop or any other application. I never, and I insist on that, never use it for update. The update is something that I consider should be done by the application.

[prayaag]

thanks Martin,

 

I tried the one click upgrade module... but i am getting error messages

 

PrestaShop's caching features are disabled

 

I tried to disable the cache ..... enanble the cache... however nothing happens and this erro mesage doesnt go....

 

copying the messages here for your nformation 

 

 

The pre-Upgrade checklist

 

The checklist is not OK. You can only upgrade your shop once all indicators are green.

Before starting the upgrade process, please make sure this checklist is all green.

The 1-click upgrade module is up-to-date (your current version is v1.6.7) Your store's root directory is writable (with appropriate CHMOD permissions) PHP's "Safe mode" option is turned off PHP's "allow_url_fopen" option is turned on, or cURL is installed Your store is in maintenance mode PrestaShop's caching features are disabled PHP's max_execution_time setting has a high value or is disabled entirely (current value: unlimited)
 

 

Can you help me resolve this cache issue..

[Martin Uker K]

Hmmm..That is indeed weird.

 

And you disabled both : Smarty cache, Language (PHP) Caching ?

 

Both are in the page "Advanced Parameters -> Performance". Smarty is the first box, Language is the last box.

 

Disable both and you should be able to go on.

 

Best regards,

 

Martin.

[prayaag]

To use Smart Cache directory must be writable.

 

this is the mssage i am getting???

 

 

what to do now?

 

 

[prayaag]

thanks martin,

 

as suggested by you i first disabled snmart then language.... put shop on maintnence.... loged out and again logged in...

 

the caching problem gone and now its upgrading...

 

Really thankful to you for your help an advice...

 

regards...

 

parag

[Martin Uker K]

Where do you get this message?

 

This is a permission message. Your cache directory doesn't have the right permission for your web user. It's not a problem I usually have since our server are configurated for Prestashop before I start to work on any project. I'm not so much of a server guy.

 

Best regards,

[prayaag]

Hi martin,,

 

 

new issue....

 

now i am unable to use cache...

 

its not save when in caching i turn it to yes....

 

selected file system... level 1

 

no use its not getting saved....