yourimich Posted October 20, 2016 Share Posted October 20, 2016 Since a couple of days my email notification is not working anymore... It doesnt send mails: - on new orders - changing status - message from backoffice to customer (error language file is missing) ??? don't know why it's gone since a couple of days? - contact from the website is also giving error, but nothing with language... i did: - reinstal mail alerts - test mail configuration, and changed from phpmail to smtp and did a email test= OK i receive the test... But i dont receive any other mails (so isnt the client when they order... ) My site is www.hetdampkot.be Thanks in advance! Link to comment Share on other sites More sharing options...
Logical IT Posted October 20, 2016 Share Posted October 20, 2016 Hello, Check PrestaShop logs screen for any mail errors. Back office -> Advanced Parameters -> Logs -> Sort by date. 1 Link to comment Share on other sites More sharing options...
Logical IT Posted October 20, 2016 Share Posted October 20, 2016 Hello Check you are not missing the lang.php file in /themes/<your-theme-folder>/mails/your-lang-iso-code If you are missing the lang.php file you can copy from another iso-code directory or try importing translations for your language in back office -> localization -> import pack. Link to comment Share on other sites More sharing options...
yourimich Posted October 20, 2016 Author Share Posted October 20, 2016 Dear Sir (logical IT) you are my life saver for the day! I went to my ftp and downloaded /mails from the default bootstrap and uploaded it to my newly created theme (with presta theme maker) Thanks for your fast and helpfull comments!!! solved! Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now