Incorrect number of orders in dashboard

[josh barak]

Hi everyone,

I am using prestashop version 1.6.0.9.

I'm trying for hours to solve this issue.

The number of orders that appears on the dashboard seems to be wrong.

I tested it by selecting in the date option the month of August and it says I had 101 valid orders, then I went to the orders list and selected the same time span and it shows I had 188 orders, after reducing all the not valid ones i'm left with 147 VALID orders.

 

I checked in the 'statuses' of orders list to make sure what I consider "valid" order is correct, and it is. 

Meaning the statuses of orders I consider "valid" are checked as "valid" and "paid".

 

In the "Stats" area also the "placed orders" is 101, but the "orders" in the conversion section IS actually 147.

 

Can anybody please explain to me why is this.

Thank a lot in advance to anybody who tries to help me solving this issue!!