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credentials for checking Prestashop support ticket (http://prestashop.freshdesk.com/support/login)



I opened a ticket for which I received a link to http://prestashop.freshdesk.com/support/login but my login credentials are not working.


I tried the "forgot your password" feature. The system tells me "Instructions to reset your password have been emailed to you. Please check your email." but I receive no email.


Any insights how to login / reset password welcome.

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