Wrong URL is constructed using reply_msg.txt

[gabberlt]

Workflow:

 

 

1. Homepage -> Contact us (In user language)

2. Customer writes message choosing some order

3. Admin replies back from admin site

4. Customer gets a message to write back regarding that order but the url is constructed in english, although email is in user language. URL is - en/contact-us?id_customer_thread=4&token=o7FXFiVQ1rJD

5. And then shit storm begins, user writes back again (from english site now, since url was for en site) and he gets email again from admin, just in complete english now.

 

It should be [user site language]/contact-us?id_customer_thread=4&token=o7FXFiVQ1rJD

 

Or am I doing something wrong? Maybe it can be changed somewhere? I cannot find any trace where and how this url gets constructed

[palohrabak]

Hello, I had the same problem on PS 1.6.1.5. I solved it by changing AdminCustomerThreadsController.php

 

Change (somewhere around line 418)

$params = array(
                        '{reply}' => Tools::nl2br(Tools::getValue('reply_message')),
                        '{link}' => Tools::url(
                            $this->context->link->getPageLink('contact', true, null, null, false, $ct->id_shop),
                            'id_customer_thread='.(int)$ct->id.'&token='.$ct->token
                        ),
                        '{firstname}' => $customer->firstname,
                        '{lastname}' => $customer->lastname
                    );

to (3rd parameter of getPageLink() method should not be null)

$params = array(
                        '{reply}' => Tools::nl2br(Tools::getValue('reply_message')),
                        '{link}' => Tools::url(
                            $this->context->link->getPageLink('contact', true, $ct->id_lang, null, false, $ct->id_shop),
                            'id_customer_thread='.(int)$ct->id.'&token='.$ct->token
                        ),
                        '{firstname}' => $customer->firstname,
                        '{lastname}' => $customer->lastname
                    );