Jump to content

Order status empty - Prestashop 1.6.0.9


Recommended Posts

Hi all,

 

We've made a webshop for a client for us based on Prestashop and just this week we've had several orders through PayPal and Icepay which didn't have a order status attached to it. 

 

The version we're using is 1.6.0.9.

 

Has anyone experienced issues like this before or are there bugs that could be causing this?

We did enable caching recently because of a spike in traffic, could that have an impact?

 

I can't seem to find any relevant info.

 

Thanks!

Link to comment
Share on other sites

I'm having the same Problem.  I recently updated from PS v1611 to v1614 with the 1-click module.  After the update I attempted to test a paypal transaction.  Paypal charged correctly and then returned me to the order history page, where there was no new record of the transaction.  The order does not get recorded in the BackOffice at all.  I've tested this several times with the same outcome.  My store was not in maintenance mode when I tested.  I'm using the offical Paypal - USA, Canada Module v139.  This model had been working for about a year prior to this event.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...