godlo Posted March 23, 2016 Share Posted March 23, 2016 Hello, I can't understand if the customer service feature works only with a dedicated email account or it scan the IMAP folder importing only customers messages. Regards Link to comment Share on other sites More sharing options...
godlo Posted March 24, 2016 Author Share Posted March 24, 2016 no one is using this feature? Link to comment Share on other sites More sharing options...
godlo Posted March 25, 2016 Author Share Posted March 25, 2016 I answer to my self: imap will consider only customer service emails I think it recognize them by the ticket code in the subject. Link to comment Share on other sites More sharing options...
cabinweb Posted March 25, 2016 Share Posted March 25, 2016 How to use this service. It hjelp data hjelp Link to comment Share on other sites More sharing options...
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