[Solved] Customers Not Receiving Any Emails

[stanko12]

So i changed my store to multystore. Copied my customers from the first one to the second and they can all log in now. First i had a problem that e-mail alert did not come to my e-mail when a new purchase was made and so on. So i reinstalled mail alerts module. Then there is the problem that customers are not receiving any e-mails. So i have tested that when i send a test e-mail to a customer that works. But when i register as a new customer i don't get any emails and when I make a purchase I don't get any email. I do get an e-mail on my admin account that the purchase was made but as a customer no e-mail received.

My site has 2 languages and i have copied templates to both Subdirectories in all modules that have a mail Directorie. So if I go to the translate page there is no errors. I have tried debugging but no errors poped out. 

I'm using prestashop 1.6.1.1

 

What else can i check or reconfigure so that my customers start getting e-mails?

Edited March 2, 2016 by stanko12 (see edit history)

[stanko12]

Additional info:

When a customer makes a purchase or registers not only are no email received by him but also when i go to advanced parameters->emails and check the list of sent emails they are not there, only alert emails sent to my admin account are there.

Also If i go into any order and go to messages, select  Display to customer? and send something i get:An error occurred while sending an email to the customer. Again this email is not in the list under advanced parameters->emails.

[MrJezbo]

I have exactly the same issue, only its just limited to Microsoft email addresses like @hotmail or @live or @outlook.com.

 

Hope someone knows how to fix this cause my customers are not getting any emails from registering email, to order confirmation.

[stanko12]

So this is kinda stupid. It all starts to work after i changed my email setting from no security and port 25 to SSL and dedicated port 465!!!

So if i have one shop i can use unsecured emails but if i have more then one i have to use SSL??? Weird and definitely would be nice to have this information somewhere in Multistore guide book.