New Order Status Same As Cancelled

[YiannisK]

Hello,

I need to make a new order status named "Delivery Denied" and have the same action as a cancelled order. Which means when I choose this status the items should update (are added in) the inventory.

 

My status already has same options with cancelled but I think that I have to change some core files (Classes?) in order to update inventory.

 

Any help?

Thanks in advance

[YiannisK]

Workaround

after browsing the forum for similar cases, I've come to the conclusion that the order has to follow its workflow to behave in a right way.

First I have to make the order cancelled to return the stock and after I can change the order to delivery denied for my history purposes.

Maybe this is better since we better keep up with the order history.

 

UPDATE

After updating to the new status "Delivery Denied" the item again is subtracted from stock.

 

What should I do for the status not to update stock? Or even return the items in stock?

Edited December 30, 2015 by joss54 (see edit history)

[garcialopez]

Hi! How can you resolve that? I have the same problem, I have a order status that it is the same that cancelled. I need to put the correct stock, not one left. Please help!

[YiannisK]

Hi! How can you resolve that? I have the same problem, I have a order status that it is the same that cancelled. I need to put the correct stock, not one left. Please help!

Unfortunately no solution yet.

[garcialopez]

 

I am looking in the code the part where canceled order status is increasing the stock when it is active. But at the moment I don't find it.

[Tárraga]

 

I am looking in the code the part where canceled order status is increasing the stock when it is active. But at the moment I don't find it.

 

Did you find it? It would be a wonderful help 

[garcialopez]

No.. nothing

[tmzwinkels]

I would either do it from module with 'hookActionOrderStatusUpdate' or directly in core code /prestashop/controllers/admin/AdminOrdersController.php

[Tárraga]

OK I have just found the solution.

 

You have to add your new status id to the ps_configuration table in your phpmyadmin.

 

Search the row name = PS_OS_CANCELED, just copy it and change the value to your status id.

[garcialopez]

Are you sure? I tried it but not working. The stock not increase.

[YiannisK]

not working for me either... I found the PS_OS_CANCELED though with value 6

can't we replace the values to 6,15 instead?

[Briljander]

Did anyone find a solution for this?

[PrestaPros]

in 1.6 you can try to override

order\OrderHistory.php, method changeIdOrderState variable $error_or_canceled_statuses

ie:

from:

$error_or_canceled_statuses = array(Configuration::get('PS_OS_ERROR'), Configuration::get('PS_OS_CANCELED'));

to:

$error_or_canceled_statuses = array(Configuration::get('PS_OS_ERROR'), Configuration::get('PS_OS_CANCELED'), 22);