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multiple products w/ same prodict ID in PS backoffice


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We use app Store Manager for test to edit PS backoffice ( PS 1.6.1.1)

 

After editing/save an product,  this product appears multiple time in PS backoffice with the same product ID.  

 

Every time a product is edited, an additional line is added / visible in PS backoffice.  

 

See example:  http://screencast.com/t/PLt0Ym3ukS1q

 

Checking the database there is only one line for subject product ID.

 

The product is only one time visible in front office.

 

We contacted the developer of Store Manager and shared with him the details. Developer believes this an PS issue. 

 

Is there anyone who has simular experiense?  And / or knows the solution to this problem?

 

Thank you for taking the time to respond,

 

Peter

 

 

 

 

 

 

  

 

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Hi, Peter

 

Your issue has been examined by PrestaShop Store Manager Support Team. We’ve discovered that your database table “ps_stock_available” is missing index, what respectively causes product duplication. This issue might relate to shopping cart update, if it has been done recently. The matter is, database table index can be corrupted in the course of PrestaShop update. Thus, the issue is not connected to Store Manager application and to sort it out you have to ask your developer to add missing index and remove duplicates afterwards.

 

If you have some questions concerning Store Manager, we will gladly answer and assist you in store management

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