mirko-l Posted October 2, 2015 Share Posted October 2, 2015 Hi, I'm setting up a new Prestashop website and I've a problem. I've just noticed that, when editing a product, in the "Price" section if I set a tax rule and then write the price taxes ecluded, the price with the taxes included is exactly the same. Just to be clear: How can i solve this issue? Thanks in advance Link to comment Share on other sites More sharing options...
musicmaster Posted October 2, 2015 Share Posted October 2, 2015 Normally javascript takes care that when you fill in one of the fields the other is automatically filled. What goes wrong could be different things: - it could be a javascript error - it could be that you have defined this tax rate as 0% in the tax pages. Link to comment Share on other sites More sharing options...
mirko-l Posted October 2, 2015 Author Share Posted October 2, 2015 (edited) Hi, I'm almost sure it isn't a javascript problem because I made some changes in the localitazion area: i've deleted all the countries, zones, provinces and taxes and then I've imported the Italian localization pack. Before these changes I didn't test if the price was working fine but I think it was. Do you have any hint for me ? EDIT: If I create a product, set the right taxation and set the price taxes excluded the product price showed in homepage is right (with tax included). Edited October 2, 2015 by mirko-l (see edit history) Link to comment Share on other sites More sharing options...
LeLimon Posted October 7, 2015 Share Posted October 7, 2015 Hi! I have exactly the same problem...did you find the solution? thanks! Link to comment Share on other sites More sharing options...
mirko-l Posted October 7, 2015 Author Share Posted October 7, 2015 Yes, I've solved it just by importing the localization-related db tables from a brand new store. The tables I mean are, for example, ps_zone, ps_tax, ps_tax_rule, ps_zone_something and so on. Link to comment Share on other sites More sharing options...
LeLimon Posted October 7, 2015 Share Posted October 7, 2015 Thank you mirko. So you created a new store and then imported the tables from there? I am not sure if I know how to do that...anyways, is there not other way? what is the problem, why is not adding the tax rule? Link to comment Share on other sites More sharing options...
mirko-l Posted October 7, 2015 Author Share Posted October 7, 2015 Hi LeLimon, I think there is the problem when the tax rule isn't applied to all the countries, but it can also be a problem with IDs (it could be that some country IDs are hardcoded, so when you delete a country and add another the ID is not respected, of course this is only a supposition) so I don't know. I've chosen to import the tables from a new store (that I had already created) just because it was the quickest way for me. To do this just use phpMyAdmin (you should find it in cpanel), export the tables from the new store and import them in the store with the problem. Be sure to import them correctly! Bye P.S. Sorry for my bad english. Link to comment Share on other sites More sharing options...
detailfanatics Posted November 1, 2015 Share Posted November 1, 2015 I'm still at a loss with this. In Canada I have to charge different tax for different provinces, I made the taxes specific to the provinces as well as applied and made individual tax rules by province and noticed I still can't get taxes to update in my test carts. This is the only thing stopping me from launching my webstore. Link to comment Share on other sites More sharing options...
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