Jump to content

Localization - Translations - Customer Service Reply HI {FIRSTNAME} {LASTNAME},


Recommended Posts

Hi,

 

I'm editing the localization - transactions..

 

When I send a reply to a customer (test)

The top of the message always shows

 

HI,

 

Dear customer,

 

 

Why is it not showing the name part? is it because the user is not logged in maybe?

Obviously they don't have a name set in the contact form, if they're not logged in.

 

It looks like this in the back end

 

HI {FIRSTNAME} {LASTNAME},

Edited by sounds (see edit history)
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...