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New shop - 1/2 hour later blank front & back office


Sarahbirdsboutique

Question

Created a new shop today on prestacloud but now cannot access anything and just see a white screen. Have read about memory limit errors but cannot access php.ini anyway.

 

I don't think I installed any modules yet, but if I did I cannot uninstall them. What do I do?

 

Any help appreciated, have only had the shop 1/2 an hour!

Edited by Sarahbirdsboutique (see edit history)
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