Guest/customer name error

[nayonowe]

Hi,

 

Last night i discovered an problem at my store.

When an guest or customer will make an order and his name contains an ' PS wil give an error:

An internal error has accorred. Please inform the adminstrator of the store, thank you.

 

 

 

I try to discover the problem with the debug mode, but i couldn't see what the error is.

How can i fix this in PS 1.6.0.14

Edited September 25, 2015 by nayonowe (see edit history)

[nayonowe]

Somebody please?

[Nishith Nesdiya]

hi...

can you share your store url ?

thanks

[nayonowe]

hi...

 

can you share your store url ?

 

thanks

 

Sure not an problem!

 

www.alarm-winkel.nl

[Nishith Nesdiya]

hi..

i place the order its successfully no  PS give an error
 

thanks..
 

[nayonowe]

hi..

 

i place the order its successfully no  PS give an error

 

thanks..

 

 

Hi,

 

Thanks for testing, but normal names doesn't give the problem.

 

Please use an name like:  

firstname: test

lastname 'testing (watch the character     '    )

 

That gives the problem

[nayonowe]

ok..

 

its a prestashop name validation isName..

prestashop not allowed the special character in name fileds.

 

if you solve this please contact your store developer(supports)

 

thanks..

 

Okay, Thanks for the support!

[Nishith Nesdiya]

ok..
 

its a prestashop name validation isName..
prestashop not allowed the special character in name fileds.

if you solve this please contact your store developer(supports)

thanks..

[Nishith Nesdiya]

you are most welcome

thanks..

[nayonowe]

Presteamshop had give me an update file for this problem. The problem is solved.