Jump to content

can't access products from back office... fatal error


Recommended Posts

I'm getting this fatal error when I try to access Catalong > Products:

 

 

Fatal error: Uncaught --> Smarty: Unable to load template file '/home4/renoyote/public_html/highdeserttobacco.com/admin-1432663298/themes/default/template/helpers/list/list_action_preview.tpl' <-- thrown in /home4/renoyote/public_html/highdeserttobacco.com/tools/smarty/sysplugins/smarty_internal_templatebase.php on line 129

 

I don't know wht I need to do to fix this. I've tried clearing the cache already but beyond that, I'm a bit lost. Should I reupload that file to the server?

Link to comment
Share on other sites

I found the problem! All is good now.

There was another admin directory apparently left over from when I did an uninstall and reinstall from my hosting CPanel... Using the correct admin directory (changed that in the URL) cleared it right up. I deleted the old admin directory to prevent the remote possibility that I would use the old one again.

Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...