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Missing PayPal button in mobile version


debraspie
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Can anyone help me please?

 

In my mobile version (at the checkout - the last step) is missing the "PayPal - Pay Now" button. See the attachment. post-1051660-0-08102900-1436442645_thumb.jpg

 

The version of my prestashop is 1.6

 

Everything else is working fine.

 

I can upload the picture, but I don't know where??? 

 

Please help.

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I got the same problem too. The paypal logo cannot be displayed at checkout page on mobile. Could anyone help? My prestashop is 1.6.0.14 

 

I tried to do everything. But I can't resolve this error. 

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I had the same problem!

 

If you open up modules/paypal/views/templates/hook/express_checkout_payment.tpl

 

Around line 32 you should see an if statement about using mobile.

 

                {if isset($use_mobile) && $use_mobile}
                    <img src="{$base_dir_ssl|escape:'htmlall':'UTF-8'}modules/paypal/views/img/logos/express_checkout_mobile/CO_{$PayPal_lang_code|escape:'htmlall':'UTF-8'}_orange_295x43.png" />
                {else}

 

Just remove or comment out this bit from the opening if to the else and then the closing if tag around line 42.

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I had the same problem!

 

If you open up modules/paypal/views/templates/hook/express_checkout_payment.tpl

 

Around line 32 you should see an if statement about using mobile.

 

                {if isset($use_mobile) && $use_mobile}

                    <img src="{$base_dir_ssl|escape:'htmlall':'UTF-8'}modules/paypal/views/img/logos/express_checkout_mobile/CO_{$PayPal_lang_code|escape:'htmlall':'UTF-8'}_orange_295x43.png" />

                {else}

 

Just remove or comment out this bit from the opening if to the else and then the closing if tag around line 42.

 

Thank you for this post. This helped me resolve this issue!

 

Thank you again. I really appreciate it!

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  • 2 weeks later...

Hello, im having the same problem, i uploaded a png file(paypal button image) using this name : CO_en_US_orange_295x43.png.

 

But i still get the '' ? ''.

 

 

So i did this :

 

 

If you open up modules/paypal/views/templates/hook/express_checkout_payment.tpl

 

Around line 32 you should see an if statement about using mobile.

 

                {if isset($use_mobile) && $use_mobile}
                    <img src="{$base_dir_ssl|escape:'htmlall':'UTF-8'}modules/paypal/views/img/logos/express_checkout_mobile/CO_{$PayPal_lang_code|escape:'htmlall':'UTF-8'}_orange_295x43.png" />
                {else}

 

Just remove or comment out this bit from the opening if to the else and then the closing if tag around line 42.

 

But now the paypal button part is just not showing up anymore... so i replaced it with a backup copy of express_checkout_payment.tpl..

 

Can anybody help me to fix this problem ?

 

Thanks

 

Jon

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  • 1 year later...

I had the same problem!

 

If you open up modules/paypal/views/templates/hook/express_checkout_payment.tpl

 

Around line 32 you should see an if statement about using mobile.

 

                {if isset($use_mobile) && $use_mobile}

                    <img src="{$base_dir_ssl|escape:'htmlall':'UTF-8'}modules/paypal/views/img/logos/express_checkout_mobile/CO_{$PayPal_lang_code|escape:'htmlall':'UTF-8'}_orange_295x43.png" />

                {else}

 

Just remove or comment out this bit from the opening if to the else and then the closing if tag around line 42.

 

I had the same problem!

 

If you open up modules/paypal/views/templates/hook/express_checkout_payment.tpl

 

Around line 32 you should see an if statement about using mobile.

 

                {if isset($use_mobile) && $use_mobile}

                    <img src="{$base_dir_ssl|escape:'htmlall':'UTF-8'}modules/paypal/views/img/logos/express_checkout_mobile/CO_{$PayPal_lang_code|escape:'htmlall':'UTF-8'}_orange_295x43.png" />

                {else}

 

Just remove or comment out this bit from the opening if to the else and then the closing if tag around line 42.

 

Hi All,

 

I did exactly as mentioned in the quoted advice. However it didn't work. 

 

Could there be a missing image? I just transferred my website from Prestashop cloud to a host. 

 

It just gave me an error that the page is unable to load. Can anyone give a step by step guide for a fix, it will be helpful to newbies like myself. 

 

Thank you. 

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Hi Guys, 

 

I found this other fix and it worked for me. 

 

I just copied and pasted the code as per the instructions of the post in the link below over the top of my existing "express_checkout_payment.tpl" and it worked! 

 

The instructions in the below link are in Spanish just use google translate. 

 

https://www.prestashop.com/forums/topic/4536[spam-filter]texto-de-paypal-en-blanco-en-pantalla-de-pago/page-2 

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