Missing Follow functionality after topic marked as Answered

[parsifal]

Please don't do this, as it still makes sense to have the Follow button visible after a topic has been marked as Answered.
 
For example, in this topic:
https://www.prestashop.com/forums/topic/449469-ps-16-problem-serve-resources-from-a-consistent-url-for-all-product-images/
the topic starter has mistakenly marked their own question as "Best Answer" and now I can't seem to Follow the topic for possible answers.
 
Also, marking a topic as Answered doesn't prohibit other members to possibly chime in with extra advice and details. Why shouldn't we have the ability to get notified of these kinds of posts?
 
Thank you!
 
 
EDIT: It doesn't seem to be intentional, after all. Even the topic title doesn't appear. Please see more details in the following posts...

Edited June 28, 2015 by parsifal (see edit history)

[Paulito]

Hello

 

I have just clicked on the link and have been able to follow the topic.

 

It will be interesting to find a solution if you are correct.

 

Paul

[parsifal]

Hi Paulito.

 

Do you mean that the Follow button was visible in your case? Could it be because you are a moderator?

 

I tried with latest Firefox and Google Chrome versions, and I don't see the Follow button.

Edited June 28, 2015 by parsifal (see edit history)

[Paulito]

Hello again Parsifal

 

Yes the follow link was visible to me, as for being a moderator making the link visible, then I don't know.

 

As you can see, the forum has had a colour change recently, maybe other changes were made as well.

 

It does seem odd though if Prestashop has disallowed members to follow a topic just because it has been marked "Solved"

 

Paul

[parsifal]

Well, that's strange.

 

There seems to be a problem with the following HTML element:

<div class="topicHeader clearfix col-md-12">

It is present in the HTML output, but in any topic marked as Answered, I cannot see its content:

 

 

In all the other topics NOT marked as Answered, I can see it normally:

 

 

Same with Google Chrome (which is in stock condition, with no addons/extensions installed whatsoever). :-/

Edited June 28, 2015 by parsifal (see edit history)

[parsifal]

Does anyone else have this problem? The problematic element not only contains the Follow button, but the topic title as well. You can see it in the screenshots I posted above.

 

I also tested with Internet Explorer, without logging in. Missing topic title again...

[Paulito]

Hello parsifal

 

I do not know the answer to this problem, which as we both know is a little odd, but I have sent a PM to Community Manager to see if their is any info

 

Paul

[parsifal]

Thank you Paul, I really appreciate it.

[parsifal]

Hello again!

Is there anyone else facing this problem? I still face it and I have tried many times under completely different combinations (multiple PCs/laptops, multiple ADSL lines, multiple browsers, as a guest/visitor of the forum, logged-in in the forum etc.).

 

I'm starting to think that it could be either geolocation-related (I should try to ask some fellow Greek users about this, I guess) or it has to do with the fact that my account was mistakenly banned a couple of months ago and all my posts were soft-deleted (could the problem be a residual effect from this unfortunate incident?).

It's a somewhat frustrating bug, plus it stops me from adding a subscription to some interesting topics where a post has been chosen as "Best Answer".

Thanks in advance!

Edited August 24, 2015 by parsifal (see edit history)

[parsifal]

Another fellow member from the Greek subforum just confirmed that he also has this problem. So it's not only me/my account, it seems...

[parsifal]

It seems like this has been fixed.

 

For example, in this "Answered" topic:

https://www.prestashop.com/forums/topic/468451-vat-number-show-always-not-mandatory-version-16/

 

I can now see the DIV with the topic title, the Subscribe button etc.

 

Thanks!