FerreireX Posted June 27, 2015 Share Posted June 27, 2015 Hi I have a prestashop installed on my local server but today just show a blank page... i do nothing for have this problem. I can access on admin dashboard but i can't do anything more or access to other admin page and i can't access to front store too. Link to comment Share on other sites More sharing options...
selectshop.at Posted June 27, 2015 Share Posted June 27, 2015 Activate debug mode and read the errors you are having there https://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information-blank-page-500-internal-server-error/ Link to comment Share on other sites More sharing options...
FerreireX Posted June 27, 2015 Author Share Posted June 27, 2015 Thanks @selectshop.at Show this error Fatal error: Uncaught --> Smarty: unable to write file /Applications/MAMP/htdocs/prestashop/cache/smarty/cache/blocknewproducts_tab/20150627/1/1/1/15/04/35/37/wrt558ea1fe037f35_14698136 <-- thrown in /Applications/MAMP/htdocs/prestashop/tools/smarty/sysplugins/smarty_internal_write_file.php on line 46 I don't know why show is unable to write :S Link to comment Share on other sites More sharing options...
selectshop.at Posted June 27, 2015 Share Posted June 27, 2015 (edited) Disable the module blocknewproducts_tab. This non-native module is causing a smarty error. The developer should be fix the problem. If you cannot access to the tab modules, than you should disable the module by deleting it from FTP /modules. Edited June 27, 2015 by selectshop.at (see edit history) Link to comment Share on other sites More sharing options...
FerreireX Posted June 27, 2015 Author Share Posted June 27, 2015 I can't go to the modules page to disable. And this version of prestashop is fresh. I think the biggest problem is my local server because i have other store and i have the same black page but show a different error. if I'm trying to go to the admin area Fatal error: Uncaught --> Smarty: unable to write file /Applications/MAMP/htdocs/prestashop/cache/smarty/compile/05/10/1c/wrt558ea96fc262c5_04922836 <-- thrown in /Applications/MAMP/htdocs/prestashop/tools/smarty/sysplugins/smarty_internal_write_file.php on line 46 Link to comment Share on other sites More sharing options...
selectshop.at Posted June 27, 2015 Share Posted June 27, 2015 (edited) Disable the module than by deleting it from your FTP folder modules. If it is fresh and the module is returning yo an error, so the module is not for the version PS you are using. You should disable/delete the module and ask the developer to debug it. The module is not compatible with the template your are using (or the Prestashop Version). Smarty errors are template based, but as templates are also a component of Prestashop versions and they vary from version to version, you should disable the module and debug. Edited June 27, 2015 by selectshop.at (see edit history) Link to comment Share on other sites More sharing options...
FerreireX Posted June 27, 2015 Author Share Posted June 27, 2015 If i replace the module or the full system from a brand new download, maybe repair the problem? Link to comment Share on other sites More sharing options...
FerreireX Posted June 27, 2015 Author Share Posted June 27, 2015 I try with Mamp not Mamp Pro and works fine :S i don't know why... Link to comment Share on other sites More sharing options...
selectshop.at Posted June 28, 2015 Share Posted June 28, 2015 Maybe a caching problem or other settings (specially other php version) Link to comment Share on other sites More sharing options...
FerreireX Posted June 29, 2015 Author Share Posted June 29, 2015 Thanks I will take a look Link to comment Share on other sites More sharing options...
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