nwcltd Posted August 14, 2008 Share Posted August 14, 2008 Hi We are currently upgrading a couple of our sites. We want to import the products into our presta shop, however when I have created the CSV files as per the instructions in the wiki I press the import button and get a blank page - any ideas. I have tried converting the files to UTF-8 and get the same resultThis is a brilliantly presented package but the time taken to upload the products manually is far too tedious. Any ideas why this may be happening?I would hate to have to discard a brilliant system for the sake of functionalitySee pic below for the result I get Link to comment Share on other sites More sharing options...
Nakano Posted August 14, 2008 Share Posted August 14, 2008 I think this happened to me once, at the very beginning. Have you tried double-checking if right after selecting your .csv file the default Column separator matches the one your csv editor picked and saved? Just to make sure, try opening the csv file in notepad or any other text editor. If the data is separated by a comma or a pipe or anything else, try correct the ";" on the import page with the corresponding separator and it should be fine.At least... that's what I did. Hope this helps. Link to comment Share on other sites More sharing options...
nwcltd Posted August 14, 2008 Author Share Posted August 14, 2008 Thanks for your reply I will give it another check over and see what happens Link to comment Share on other sites More sharing options...
Zabdiel Posted August 25, 2008 Share Posted August 25, 2008 I have exactly the same problem. I got no error message, just a blank page. Please help. Link to comment Share on other sites More sharing options...
miguelo Posted August 26, 2008 Share Posted August 26, 2008 Hello!I have the same problem... when i´ll try to import... the screen take blank..I try to import .csv and always the screen show me the same, nothing!Could everyone send a good .csv to import please?!Greats and thanks! Migueloexcuse muy english! Link to comment Share on other sites More sharing options...
jolvil Posted August 26, 2008 Share Posted August 26, 2008 I can import with .csv but products are not showed in front and backoffice. Team is working on a new release of csv import wich be available in next V1.1 Prestashop release. Just wait Link to comment Share on other sites More sharing options...
Zabdiel Posted August 26, 2008 Share Posted August 26, 2008 Too many errors in Prestashop. Since I've installed it, I've could never use it as expected. Link to comment Share on other sites More sharing options...
jhnstcks Posted August 26, 2008 Share Posted August 26, 2008 When your importing a csv with categories you need to make sure you are using category id and not the category name. You just need to edit the file in excel change the category names to the corresponding catgeory number and upload using the edited column for categories. That should fix the missing products front and back end. Link to comment Share on other sites More sharing options...
Zabdiel Posted August 26, 2008 Share Posted August 26, 2008 That is not the problem ("the missing products front and back end"). Our problem is that when we try to import a csv file, nothing happens at all. There's no next page with column selection for specifing the fields of data. We get just a blank page as seen in the first post, with no error message. Version 1.0 finalRegards Link to comment Share on other sites More sharing options...
jtyana Posted August 26, 2008 Share Posted August 26, 2008 Just a thought, have you used the right delimiter?When I import I have to change the default semi colon ; delimiter to a comma as my csv file is comma delimitedI use excel and save as CSV comma delimited and I have no problems Link to comment Share on other sites More sharing options...
jtyana Posted August 26, 2008 Share Posted August 26, 2008 Hello!Could everyone send a good .csv to import please?! Attached is a comma delimited csv file that works for meIt does not have all the fields in it but it is adequate for testingWhen you import it, change the Column separator to a comma ie a ,You will also need to delete the first row before you import the data. As you will see, I use the first row to identify the fields.test_product.csv Link to comment Share on other sites More sharing options...
Zabdiel Posted August 26, 2008 Share Posted August 26, 2008 Just a thought, have you used the right delimiter?When I import I have to change the default semi colon ; delimiter to a comma as my csv file is comma delimitedI use excel and save as CSV comma delimited and I have no problems Yes, I have used the correct delimeter. Besides I downloaded your test file, but nothing happens. Just a blank page after submitting csv file.Thank you after all Link to comment Share on other sites More sharing options...
Zabdiel Posted August 26, 2008 Share Posted August 26, 2008 Hello!Could everyone send a good .csv to import please?! Attached is a comma delimited csv file that works for meIt does not have all the fields in it but it is adequate for testingWhen you import it, change the Column separator to a comma ie a ,You will also need to delete the first row before you import the data. As you will see, I use the first row to identify the fields. Are you using v. 1.0 final?Thanks Link to comment Share on other sites More sharing options...
jtyana Posted August 26, 2008 Share Posted August 26, 2008 That's strange. I tested that csv file and it worked.Yes, I am on V1.0 Final. The latest.The only other thing I can think of checking is your permissions. I don't know what that has to do with this but I have no other ideas. Sorry.I've uploaded many csv files. Have you tried doing a csv file in something like notepad. That's all I can think of to try next. Sorry. Link to comment Share on other sites More sharing options...
Zabdiel Posted August 27, 2008 Share Posted August 27, 2008 It's probably that this problem has to do with permissions, but where, in which folder? (/modules, /themes, /translations and /mails has all permission recursively, but there's something else that we have to do?) I've installed Prestashop as root.Thanks Link to comment Share on other sites More sharing options...
Vaidas Posted March 3, 2011 Share Posted March 3, 2011 Hello,i have the same when i'm importing csv file with more than 200 product. no error message or something. when i importing a smaller file, everything is ok. also, for example, if csv file is with 250 product, system import only 238 or 240. have anybody ideas? thank'si use 1.3.2 and 1.3.7 Link to comment Share on other sites More sharing options...
Vaidas Posted March 4, 2011 Share Posted March 4, 2011 Can anybody help? i configure my server time limits, but nothing I have to import file with 10000 prducts, but system let's only 240 with one import Link to comment Share on other sites More sharing options...
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