[PrestaShopDatabaseException] ayuda

[lafiorella]

Hola amigos!

Resulta que ayer por la tarde repentinamente de un momento a otro nuestra prestashop dejo de funcionar, primero fue este error:
SQLSTATE[HY000] [2002] prestashop
luego de varias horas la página comenzó a funcionar correctamente sola! 

La alegría duro poco ya que despues de otras horas la página dio 500  server error y tampoco me dejaba ingresar al backoffice ya que me decia que el usuario y contraseña no existian.

segui leyendo y habilité el debug de errores, esto es lo que me dice la web ahora:

[PrestaShopDatabaseException]

Unknown storage engine 'InnoDB'
 

SELECT s.id_shop, CONCAT(su.physical_uri, su.virtual_uri) AS uri, su.domain, su.main
                    FROM ps_shop_url su
                    LEFT JOIN ps_shop s ON (s.id_shop = su.id_shop)
                    WHERE (su.domain = 'ilariucci-muebles.com.ar' OR su.domain_ssl = 'ilariucci-muebles.com.ar')
                        AND s.active = 1
                        AND s.deleted = 0
                    ORDER BY LENGTH(CONCAT(su.physical_uri, su.virtual_uri)) DESC
at line 635 in file classes/db/Db.php

 

629.             WebserviceRequest::getInstance()->setError(500, '

 '.$this->getMsgError().'. From '.(isset($dbg[3]['class']) ? $dbg[3]['class'] : '').'->'.$dbg[3]['function'].'() Query was : '.$sql, 97);
630.         }
631.         else if (_PS_DEBUG_SQL_ && $errno && !defined('PS_INSTALLATION_IN_PROGRESS'))
632.         {
633.             if ($sql)
634.                 throw new PrestaShopDatabaseException($this->getMsgError().'<br /><br /><pre>'.$sql.'</pre>');
635.             throw new PrestaShopDatabaseException($this->getMsgError());
636.         }
637.     }
638.
639.     /**

• DbCore->displayError - [line 325 - classes/db/Db.php] - [1 Arguments]
  Argument [0]
  SELECT s.id_shop, CONCAT(su.physical_uri, su.virtual_uri) AS uri, su.domain, su.main
                      FROM ps_shop_url su
                      LEFT JOIN ps_shop s ON (s.id_shop = su.id_shop)
                      WHERE (su.domain = 'ilariucci-muebles.com.ar' OR su.domain_ssl = 'ilariucci-muebles.com.ar')
                          AND s.active = 1
                          AND s.deleted = 0
                      ORDER BY LENGTH(CONCAT(su.physical_uri, su.virtual_uri)) DESC
• DbCore->query - [line 501 - classes/db/Db.php] - [1 Arguments]
  495.         {
  496.             $this->last_cached = true;
  497.             return $result;
  498.         }
  499.
  500.         $this->result = $this->query($sql);
  501.
  502.         if (!$this->result)
  503.             $result = false;
  504.         else
  505.         {
• DbCore->executeS - [line 329 - classes/shop/Shop.php] - [1 Arguments]
  323.                     WHERE (su.domain = \''. pSQL($host).'\' OR su.domain_ssl = \''. pSQL($host).'\')
  324.                         AND s.active = 1
  325.                         AND s.deleted = 0
  326.                     ORDER BY LENGTH(CONCAT(su.physical_uri, su.virtual_uri)) DESC';
  327.
  328.             $result = Db::getInstance()->executeS($sql);
  329.
  330.             $through = false;
  331.             foreach ($result as $row)
  332.             {
  333.                 // An URL matching current shop was found
• ShopCore::initialize - [line 97 - config/config.inc.php]
  91. $context = Context::getContext();
  92.
  93. /* Initialize the current Shop */
  94. try
  95. {
  96.     $context->shop = Shop::initialize();
  97.     $context->theme = new Theme((int)$context->shop->id_theme);
  98.     if ((Tools::isEmpty($theme_name = $context->shop->getTheme()) || !Validate::isLoadedObject($context->theme)) && !defined('_PS_ADMIN_DIR_'))
  99.         throw new PrestaShopException(Tools::displayError('Current theme unselected. Please check your theme configuration.'));
  100. }
  101. catch (PrestaShopException $e)
• require - [line 27 - index.php] - [1 Arguments]
  Argument [0]
  /home/ilariucc/public_html/config/config.inc.php

alguna ayuda!

[joseantgv]

Creo que es un problema con tu servidor. Puedes contactar con el hosting?

[lafiorella]

es lo mismo que yo creo, pero no se como explicarles o que reclamarles