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product not found prestashop version 1.6.0.14


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Please can someone help me.

All my products seem to display fine but when selecting monitors under my audio visual category all the products in the category comes up with "1 error - Product not found".

My url is itisza.co.za

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[solved] 1 error product not found

 

I have found the cause of the error my product discriptions had started with the screen size which conflicted with the url rewrite as the product id and number in the description combined for some unbeknown reason.

Simply moving the numbers in the description to the middle of the text resolved the issue.

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  • 3 months later...

Hi,

 

I had this also.

 

To clarify, it was because the product name started with 100% Chicken, which then made the seo url start with 100-chicken. This was causing it to look for a product with id of 100 which didn't exist!

 

Either you need to manually adjust the seo url or the product name and re-generate the url.

 

Hope this helps someone.

 

Kind regards,

 

Chris

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