Delete Return Status

[fer344]

Hello,

 

I am trying to delete some Return Status but I cann't.

 

For example, I have five states in my Prestashop v.1.6, but I only need three. Is possible to delete other three?

 

[fer344]

thanks!

[PascalVG]

You can only delete the statuses you add yourself. Or you should hack the database. Not sure if they are somehow dependent on each other, so be careful when deleting one, that you don't 'break' any process. Make a backup of your database!

 

The return states are located in table ps_order_return_state and table  ps_order_return_state_lang

 

(Maybe better to just edit the names of the non wanted return states and change it to "------------" and then 'ignore' these statuses when changing status in the back office? Just an idea)

 

 

 

My 2 cents,

pascal

[fer344]

You can only delete the statuses you add yourself. Or you should hack the database. Not sure if they are somehow dependent on each other, so be careful when deleting one, that you don't 'break' any process. Make a backup of your database!

 

The return states are located in table ps_order_return_state and table  ps_order_return_state_lang

 

(Maybe better to just edit the names of the non wanted return states and change it to "------------" and then 'ignore' these statuses when changing status in the back office? Just an idea)

 

 

 

My 2 cents,

pascal

 

I think second option is better option but customers can see five options and usually it is a problem.