Even test email from prestashop website go to spam box

[manivannanba]

hi all,

 

 

i have created an e-commerce using prestashop a month back. Currently, i have migrated the code to new server. Sending email from prestashop reach at spam box. Even test email also reach the spam box. I have tested using smtp and send mail. But it reach the spam box. 

 

can you please help me to trigger out the issue

 

Thanks

[Rolige]

This is not an issue, this can be related to your server, domain, IP and there are many reason of what can be, here a little list: http://www.activecampaign.com/help/improving-delivery/

 

And here some tips to keep out the spam folder: https://sendgrid.com/blog/10-tips-to-keep-email-out-of-the-spam-folder/