Entering tracking number before selecting shipping

[brandonc503]

id like to have it so when i select shipped from the drop down window the tracking number field will display and i can enter or not enter the tracking number, then id hit change and it would send, if any, the tracking number with the shipping email.. insted of sending the shipping email, then entering the tracking # and sending an email again.

[Site]

Hi,
I would also like to do this,

maybe "Preparation in Progress" could have the tracking number field added to it (on the right)?

Then set the tracking number

Then mark "Shipped"


--- My Previous Post ---
Hi,
I can only “set shipping number” once selected “shipped”

By then the 1st email “shipped” has been sent without the number, then if you selected “shipped” again, you can then enter the “set shipping number”

How is it possible to alow the “set shipping number” when “payment accepted” ?

[jnktaylor]

I worked aroung this by setting the "shipped" status to not send the customer
and email. This way I set the status to "shipped" then I get the box to enter
the tracking number. When I enter the tracking number, an "in transit" email
is sent to the customer with the tracking number.

Jack

[Site]

So when you set the shipping number and apply it, the email is sent once the shipping number button has been pressed?


Im sure there would be a line in AdminOrders.php that would have a ref to set shipping number for the status "shipped"


Even if the shipping number come up on "prep.. in progress" then you could apply the number and mark it "shipped"

[jnktaylor]

So when you set the shipping number and apply it, the email is sent once the shipping number button has been pressed?

Yes.

[Site]

Great,

How do you have your "in transit email setup" could this be set to the original "shipped" email?

[jnktaylor]

It uses the "in_transit.html" template in your mails folder. You can change this file anyway
you want. You can make it look like your shipped.html if you want.

Jack

[Site]

Jack many thanks!

I'll give it a try next week

[jnktaylor]

Im sure there would be a line in AdminOrders.php that would have a ref to set shipping number for the status "shipped"

I just check AdminOrders.php.
Change

if ($carrier->url && $order->hasBeenShipped())

to

if ($carrier->url)

I have not tested this but it should give you the tracking number
box always as long as a url is setup for your carrier.

Jack

[Site]

Hi Jnk,
Do you think that way would be more relavent?

[jnktaylor]

I think the customer receives an email when the tracking number is
entered. This email tells the customer the order is in transit and gives
them the tracking number. Sending an email on shipping status then
another on tracking number entry is too many emails to customer.

As stated before, I turn off email to customer on shipping status
and just let the tracking number email suffice.

Jack

[Site]

Ok,
I'll have a think of which way would be better, I'd possibly stop the email being sent on tracking number... and leave it all to the "shipped" one