Blank emails

[eozsoy]

Hello,

I have a problem with automated emails sent to customers.

All emails sent from the shop are blank with no text, no html, only shop logo.

 

I use php mail. Send test mail is working.

 

It was working when I first installed PS 1.6.0.9, but somehow it got broken. I upgraded to 1.6.0.14 but this did not solve the problem.

 

Also, I can't save  the settings for email format in advanced paramaters --> email. Whenever I check mail format: "both" and save, it does not stay this way, it is unchecked.

 

I checked the PS_MAIL_TYPE table from the database, changing the mail format from BO does not change the value in the database table.

I manually changed PS_MAIL_TYPE to 3 but it did not help.

 

 

Although I am not sure, I suspect something went wrong when I tried to translate email templates.

 

 

 

Any help will be very much appreciated,

 

Thanks

 

 

 

[LVi]

Hi,

I had same problem. On Advanced parameters->Email I hadn't any radio button checked. I don't know why this happen. probably because my instalation is upgrade from old PS version. When I check correct values and save, problem solved.

LVi