[email protected] Posted March 17, 2015 Share Posted March 17, 2015 (edited) Hi, I am editing and translating the order confirmation mail in the backoffice. In the mail there is a few urls that the costumer can follow to track their products, enter their account and track their products as a guest, but when the costumers receive the order confirmation, the urls doesnt work? The url for '' My orders '' is {history_url}, the one for '' My account '' is {my_account_url} and the one for '' Guest tracking '' is {gust_tracking_url}?id_order={order_name}. What do i have to do? Of course i want to make it possible to my costumers to track their products by their order confirmations mail. This is how it looks like in the e-mail. Edited March 17, 2015 by [email protected] (see edit history) Link to comment Share on other sites More sharing options...
unlimitedgrain Posted March 17, 2015 Share Posted March 17, 2015 if you are in the translation, put your cursor on the field and click on the link button in the menu above the email. there you see the link behind the text in the email. if it has something like 3%d before and 7%e (sorry can't remember the string) you have to delete that string and replace it with { and } That way it looks the same as in the text of the email. After that it all worked for me. You can test with "send to a friend" and send it to yourself. It's all the same principle. 1 Link to comment Share on other sites More sharing options...
grizla05 Posted April 18, 2015 Share Posted April 18, 2015 (edited) [solved] All right!!! himself suffered long rule in the email templates html templates, there are links in there are signs %7B and %7D, {and }. That's how I was: %7Bshop_url%7D, and did so: {shop_url} and it worked. Thanks for the idea! Edited April 22, 2015 by grizla05 (see edit history) Link to comment Share on other sites More sharing options...
unlimitedgrain Posted April 20, 2015 Share Posted April 20, 2015 ok, good it's solved. please edit the title and put [solved] (in full editor) Link to comment Share on other sites More sharing options...
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