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Follow my order - Order confirm mail!


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Hi,

 

I am editing and translating the order confirmation mail in the backoffice. In the mail there is a few urls that the costumer can follow to track their products, enter their account and track their products as a guest, but when the costumers receive the order confirmation, the urls doesnt work? The url for '' My orders '' is {history_url}, the one for '' My account '' is {my_account_url} and the one for '' Guest tracking '' is {gust_tracking_url}?id_order={order_name}.

 

What do i have to do? Of course i want to make it possible to my costumers to track their products by their order confirmations mail.

 

how.jpg

 

This is how it looks like in the e-mail.

Edited by [email protected] (see edit history)
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if you are in the translation, put your cursor on the field and click on the link button in the menu above the email.

there you see the link behind the text in the email.

if it has something like 3%d before and 7%e (sorry can't remember the string) you have to delete that string and replace it with { and }

That way it looks the same as in the text of the email. After that it all worked for me. You can test with "send to a friend" and send it to yourself. It's all the same principle.

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  • 1 month later...

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