decalfanatic Posted March 7, 2015 Share Posted March 7, 2015 I am totally perplexed by a timeout issue I am having. I have configured my php.ini file so that the max_execution_time is set at 10000 and memory limit is set at 2048M, so I should have no issue with timing out, but it still does. What really has me confused is when I look at the Configuration Information page, under Server Information it shows Max execution time 180 and Memory limit 256M. I have check and rechecked my server settings and cannot find anything that has these settings. It is as if Prestashop is totally ignoring my php.ini settings. Any ideas on how I can fix this? Link to comment Share on other sites More sharing options...
El Patron Posted March 7, 2015 Share Posted March 7, 2015 Hi, yes changing php.ini and knowing changes took affect and/or are not overridden can drive one crazy. A normal root phpinfo does not show any settings that may have been set with ini_set by your shop. Use this free module (developed by me)...then you can see all phpinfo as seen by PrestaShop. https://www.prestashop.com/forums/topic/278164-free-module-display-php-environment-phpinfo-back-office/ and also please share detail of time out, i.e. and import, normal page load etc. Link to comment Share on other sites More sharing options...
decalfanatic Posted March 7, 2015 Author Share Posted March 7, 2015 Nevermind. I found my host uses suPHP, so I had to create a local copy of php.ini and point to it. It is working now. 1 Link to comment Share on other sites More sharing options...
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