How can I stop Prestashop sending two download emails to customer?

[Walrus]

When customer buys a virtual product and payment is accepted, Prestashop sends an email containing a download link.

 

However, before they receive it, they also receive another that contains variables in the place of links (see attached screenshots).

 

How do I stop Prestashop sending the first (#1), unnecessary, email?

 

I would just find it irritating, so don't want customers to feel the same way.

 

Thanks.

[unlimitedgrain]

Go to "orders" --> "statuses"

there you can select when email is send.

 

good luck!

[Walrus]

Thanks....I think I have the correct options selected:

 

Payment accepted - download_product

Remote payment accepted - download_product

Authorisation accepted from PayPal - download_product

 

I am using a default_bootstrap template, BTW.

Edited February 15, 2015 by Walrus (see edit history)

[El Patron]

I don't know this for sure, i.e. if mail alerts sends the virtual download email or not.  

 

Try this, uninstall and then re-install the mail alerts module.

[Walrus]

Thanks...I think this is a bug as PS shouldn't be sending an alert email that contains variables, regardless of which options are selected in status preferences. I will bug it.