Jump to content

Error about payment when placing orders....


Recommended Posts

First, this is the error message that are sent to the buyer:

 

 

Your order #128 history   There is a problem with your payment for order #128. Please contact us at your earliest convenience.   Your order will not be shipped until we have resolved this problem.   You can review this order and download your invoice from the "Order history" section of your account by clicking "My account" on our Website.

 

 

The steps I try is:

1. Place a order in the back-end (manually)

2. Adding one product, and sett up the value so its kind of a sum (200.000SEK) 

3. Just confirm/placing the order

 

The status of the order is not set, just a red line with the text "Payment error and the date/time stamp"

and on the page where you see the actual order that you have placed, under payment you get a line that says

"Varning 284 458,00 kr betalades i stället för 284 433,00 kr"   (Warning 284.458 was payd insted of 284.433)

 

I have attached a screen dump....

 

• The client has no limitation in how much they can shop

• The only payment method is invoice

• Tried with enough articles in stock and with less articles

• Pre-orders are allowed

 

Help plxxx...!!!!!

 

Kindly

 

DD

post-467177-0-79823700-1423738849_thumb.png

post-467177-0-11369000-1423738854_thumb.png

Edited by Deathdealer (see edit history)
Link to comment
Share on other sites

×
×
  • Create New...