coffeeroastersclub Posted February 5, 2015 Share Posted February 5, 2015 I unfortunately did business with Egrove.com . Their software for UPS shipping integration was total junk. Full of programming errors, wouldn't void labels, wouldn't distinquish between sending address and billing address. Packed with spelling mistakes. Returned blank screens after setup. A totally horrible experience. I demanded a refund as they state on their website "15 Day Money Back Guarantee". They never answered me so I put a claim through on Paypal. They then wrote me and wanted username and password access to my back office and FTP access. YEAH RIGHT. No way would I provide that to these crooks. They then attempted to call me and they were impossible to understand. Total jibber jabber. Finally and unfortunately Paypal declined the claim as they provide virtual software. Paypal does not cover virtual software. So STAY AWAY FROM WWW.EGROVE.COM or you will get crap software and lose your money. Len Link to comment Share on other sites More sharing options...
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