Jump to content

Where are pending newsletter subscribers stored?


Recommended Posts

Prestashop 1.6.0.9, using the Newsletter block with both verification and confirmations enabled.

 

If someone initiates the newsletter subscription process but never receives the verification email, it appears that there is no way for either (1) the customer to attempt registration again, or (2) have the verification email re-sent.

 

Any attempt to resubscribe results in an error 'This email address is already registered.' even though they have not full subscribed yet.

 

Yet I can find nowhere in the back office where a list of pending subscribers can be found, in order to purge/reset those email addresses. The block configuration only shows those people who have completed subscription. Anyone who is pending verification is stuck in limbo with no way to access their information or resend their verification email.

 

It's like it's a partially complete module.

 

How do you purge the list of people who have requested verification but not completed it, or resend someone's verification email?

 

Thank you.

Link to comment
Share on other sites

  • 7 months later...

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...