Naoto Posted January 20, 2015 Share Posted January 20, 2015 Hello. I just added official Authorize.net payament module to 1.6.0.9, and I cannot enter numbers at CSC field on store front. And if I try to pay without entering CSC, I would get error message 'Error: CSC is a required field". I have enabled official PayPal module 1.3.8, and I had similar problem with CSC but after eableing it at PayPal web site it became avaiable to enter. But I believe it was not showing up text filed. With Authorize.net module, I see text filed on Google Chrome and FireFox Mozilla. But I cannot enter code with both browsers. I have tried to uninstall and re-install Authorize.net module 1.5.4, but nothing works. I logged on Authorize.net web site and played with "Form Fields" on "Payment Form" page. But I guess that is not appying to my PrestaShop. One thing I noticed with Authorize.net module that is the message at bottom always shows "Proceed with the installation" and "Back to modules list". I guess that is normal. I would really appreciate any hints and ideas to solve this problem. Thank you! Link to comment Share on other sites More sharing options...
mikewra Posted January 21, 2015 Share Posted January 21, 2015 I recently spent several days chasing a lot of ghosts and other fictional problems after installing authorize.net. If you filled out the form in the module correctly, then I'd start at the place where I ended. Contact authorize.net support and try to have them go step by step with you to make sure that the installation on both your end and theirs is correct. Link to comment Share on other sites More sharing options...
Naoto Posted January 22, 2015 Author Share Posted January 22, 2015 Thank you for suggestions. I sent message to Authorize.net to get help, but they wrote back same things I have already done. And it is not fixed. Did you solve your problem with Authorize.net after all? Link to comment Share on other sites More sharing options...
mikewra Posted January 22, 2015 Share Posted January 22, 2015 We got the same initial response from Authorize.net, and that sent me on a wild goose chase for a week. The client telephoned their support and politely yet firmly asked that they go through the whole process step by step from the start. During that phone call, Authorize discovered they'd skipped a step on their side. Once they fixed that, all went well. So, maybe call them. Link to comment Share on other sites More sharing options...
Naoto Posted January 22, 2015 Author Share Posted January 22, 2015 mikewra, Thank you very much. I will call them to see if they can find anything there end. Link to comment Share on other sites More sharing options...
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