thund5000 Posted January 16, 2015 Share Posted January 16, 2015 Hi, When somebody fill up the form in contact us page, it does not send any email to the email I set in Customer Service at Customer >> Contacts. I am using the same email with the domain ex: [email protected]. Can somebody give me hand? Thank you Link to comment Share on other sites More sharing options...
vekia Posted January 16, 2015 Share Posted January 16, 2015 hello your shop sends other emails properly? like mails to customer or mails from "mail alerts" module ? Link to comment Share on other sites More sharing options...
thund5000 Posted January 16, 2015 Author Share Posted January 16, 2015 Thanks for the response Vekia, I just made a test sending response email via CUSTOMER >> Customer Service to the message I made in contact page but the email did not arrive too. Link to comment Share on other sites More sharing options...
thund5000 Posted January 16, 2015 Author Share Posted January 16, 2015 The message just arrived, its delayed but still not getting a copy of email from contact us page. Link to comment Share on other sites More sharing options...
thund5000 Posted January 21, 2015 Author Share Posted January 21, 2015 Any help? Any help? Link to comment Share on other sites More sharing options...
thund5000 Posted January 22, 2015 Author Share Posted January 22, 2015 Just an update: when I tried to change the customer service email to gmail, it send the notification but using the domain email it did not. Any idea how to fix this? Link to comment Share on other sites More sharing options...
thund5000 Posted January 22, 2015 Author Share Posted January 22, 2015 Nevermind its working now Link to comment Share on other sites More sharing options...
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