dodgebill Posted December 18, 2014 Share Posted December 18, 2014 I am having a problem with one of my stores. The cart block is no showing items in the cart when you are looking at a product page but it does work on a product list page. This is using the default theme bootstrap and 1.6.0.9. Ajax turned on or off is no difference. If you add an item it works just fine, updates and shows the item in the cart. Go to another category and it shows up just fine. Click on a product and it shows empty. If you refresh the page it will show up. If you add another item it shows up and everything is in the cart. It just does not work on the first page load on a product page. It's weird because I have the same exact version of Prestashop and same theme on another site and account (same server) and it works just fine. Any ideas? I have been getting several complaints about this from customers. Site is (NSFW, lingerie store) http://www.cutenkinky.com Link to comment Share on other sites More sharing options...
simon_68 Posted December 21, 2014 Share Posted December 21, 2014 Hi all, I have similar problem and it drives me crazy. Cart works just fine for some customers and for some not; it is impossible to add more than one product. Even with one product, cart is empty at checkout. Occasionally it starts working after some clicks to “Add to cart” button, occasionally not. I’ve searched in forums and already tried the following: - Changed shop domain in SEO&URLs settings from merletti.si to www.merletti.si - Cleared cache several times - Cleared ps_connections* tables in DB several times I didn’t try to switch off ajax or SEO friendly URLs since several people did this without success. Is somewhere a list of possible reasons and a solution that works for sure? Since, like somebody already wrote, it does not make sense to have a store where people can’t buy. Many thanks for solution! Link to comment Share on other sites More sharing options...
dodgebill Posted December 21, 2014 Author Share Posted December 21, 2014 I had the problem is the "add to cart" button not working and getting a text error message. I found that my .htaccess file was all wrong. Once I fixed that it started working but the cart block still does not work like it should Link to comment Share on other sites More sharing options...
dodgebill Posted January 13, 2015 Author Share Posted January 13, 2015 Still having a problem with this. I was wondering, my host seems to have me on some sort of caching or something. Could that be causing this problem? It takes about 2 minutes for any changes I make to the site to show up so that makes me think it's caching. I have the caching feature turned off in the back end. Bill Link to comment Share on other sites More sharing options...
simon_68 Posted January 18, 2015 Share Posted January 18, 2015 Finally solved my problem ... the ps_orders table was partly corrupted, especially fields id_cart, payment, conversion_rate and module. When I corrected those, cart works perfectly. 1 Link to comment Share on other sites More sharing options...
dodgebill Posted January 19, 2015 Author Share Posted January 19, 2015 That fixed it! Thanks so much. Could not tell how the table was corrupted but after I did the maintenance to it works fine. Thanks again, Now I'm back in business! Bill Link to comment Share on other sites More sharing options...
dodgebill Posted January 26, 2015 Author Share Posted January 26, 2015 It stopped working about an hour after this fix. This still does not work. I updated the cart block, checked the database, upgraded to 16.0.11 and STILL does not work for me. Anybody have any ideas? I'm about to give up and switch back to Cubecart..... Site again is http://www.cutenkinky.com (may not be safe for work, depends where you work I guess....) Link to comment Share on other sites More sharing options...
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