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HELP with paypal error urgent


marketing@paljor.pt

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hello,

 

i need help, i have a problem when a client try to do a payment in my prestashop store...

 

the following message appears and nothing happens

 

Error occurred:

Please try to contact the merchant:

  1. <b>PayPal response:</b>
  2. BILLINGAGREEMENTACCEPTEDSTATUS -> 0
  3. CHECKOUTSTATUS -> PaymentActionNotInitiated
  4. TIMESTAMP -> 2014-09-15T10:18:21Z
  5. EMAIL -> [email protected]
  6. PAYERID -> XXXXXXXX
  7. PAYERSTATUS -> verified
  8. FIRSTNAME -> XXXX
  9. LASTNAME -> XXXX
  10. COUNTRYCODE -> PT
  11. SHIPTONAME -> XXXXX
  12. SHIPTOSTREET -> XXXX
  13. SHIPTOCITY -> XXXX
  14. SHIPTOZIP -> XXXX
  15. SHIPTOCOUNTRYCODE -> PT
  16. SHIPTOPHONENUM -> XXXX
  17. SHIPTOCOUNTRYNAME -> Portugal
  18. ADDRESSSTATUS -> Unconfirmed
  19. CURRENCYCODE -> EUR
  20. AMT -> 7.44
  21. ITEMAMT -> 1.29
  22. SHIPPINGAMT -> 6.15
  23. HANDLINGAMT -> 0.00
  24. TAXAMT -> 0.00
  25. INSURANCEAMT -> 0.00
  26. SHIPDISCAMT -> 0.00
  27. L_NAME0 -> Cerâmica TIG 10N45
  28. L_NUMBER0 -> 19
  29. L_QTY0 -> 1
  30. L_TAXAMT0 -> 0.00
  31. L_AMT0 -> 1.29
  32. L_DESC0 -> ...
  33. L_ITEMWEIGHTVALUE0 -> 0.00000
  34. L_ITEMLENGTHVALUE0 -> 0.00000
  35. L_ITEMWIDTHVALUE0 -> 0.00000
  36. L_ITEMHEIGHTVALUE0 -> 0.00000
  37. PAYMENTREQUEST_0_CURRENCYCODE -> EUR
  38. PAYMENTREQUEST_0_AMT -> 7.44
  39. PAYMENTREQUEST_0_ITEMAMT -> 1.29
  40. PAYMENTREQUEST_0_SHIPPINGAMT -> 6.15
  41. PAYMENTREQUEST_0_HANDLINGAMT -> 0.00
  42. PAYMENTREQUEST_0_TAXAMT -> 0.00
  43. PAYMENTREQUEST_0_INSURANCEAMT -> 0.00
  44. PAYMENTREQUEST_0_SHIPDISCAMT -> 0.00
  45. PAYMENTREQUEST_0_INSURANCEOPTIONOFFERED -> false
  46. PAYMENTREQUEST_0_SHIPTONAME -> XXXX
  47. PAYMENTREQUEST_0_SHIPTOSTREET -> XXXX
  48. PAYMENTREQUEST_0_SHIPTOCITY -> XXXX
  49. PAYMENTREQUEST_0_SHIPTOZIP -> XXXX
  50. PAYMENTREQUEST_0_SHIPTOCOUNTRYCODE -> PT
  51. PAYMENTREQUEST_0_SHIPTOPHONENUM -> XXXX
  52. PAYMENTREQUEST_0_SHIPTOCOUNTRYNAME -> Portugal
  53. PAYMENTREQUEST_0_ADDRESSSTATUS -> Unconfirmed
  54. PAYMENTREQUEST_0_ADDRESSNORMALIZATIONSTATUS -> None
  55. L_PAYMENTREQUEST_0_NAME0 -> Cerâmica TIG 10N45
  56. L_PAYMENTREQUEST_0_NUMBER0 -> 19
  57. L_PAYMENTREQUEST_0_QTY0 -> 1
  58. L_PAYMENTREQUEST_0_TAXAMT0 -> 0.00
  59. L_PAYMENTREQUEST_0_AMT0 -> 1.29
  60. L_PAYMENTREQUEST_0_DESC0 -> ...
  61. L_PAYMENTREQUEST_0_ITEMWEIGHTVALUE0 -> 0.00000
  62. L_PAYMENTREQUEST_0_ITEMLENGTHVALUE0 -> 0.00000
  63. L_PAYMENTREQUEST_0_ITEMWIDTHVALUE0 -> 0.00000
  64. L_PAYMENTREQUEST_0_ITEMHEIGHTVALUE0 -> 0.00000
  65. PAYMENTREQUESTINFO_0_ERRORCODE -> 0
  66. Cannot update existing cart

Please help me...

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