webservice problem new server

[soluthier]

Hi there,

 

After moving my shop to another server, I'm having some issues with some webservices. It seems that my new server is blocking outside connections, for example, I have an ERP that connects to prestashop and searchs new products or new orders, but now this API can't search the products (error 500).

 

Since I don't have access to their script, I don't have an idea why they are getting error 500, but I'm assuming that is some server configuration.

 

It's also affecting payment modules since they aren't changing automatically order status anymore.

 

Thanks in advance!

[parsifal]

Hello.

 

Are you sure that your ERP is using PrestaShop's Webservice API and not other method (for example trying to directly connect to PrestaShop's MySQL database)?

[soluthier]

Hello.

 

Are you sure that your ERP is using PrestaShop's Webservice API and not other method (for example trying to directly connect to PrestaShop's MySQL database)?

 

 

I think so..it was working before I moved to the new server.

 

The webservice tries to access api/products and the result is error 500. But even with error report on I still cant see what is happening:

 

This XML file does not appear to have any style information associated with it. The document tree is shown below.

<prestashop xmlns:xlink="http://www.w3.org/1999/xlink">

<errors>

<error>

<message>

<![CDATA[

Internal error. To see this error please display the PHP errors.

]]>

</message>

</error>

</errors>

</prestashop>

[marion34]

I am having same problem. Did you find a solution?

[ckanza]

I have also the same problem.... Help 

[soluthier]

I am having same problem. Did you find a solution?

 

 

No solution yet.

[soluthier]

It does work if PHP error repoting is turned ON. But this is not a great solution