Voucher + PayPal = Error (10401, 10426, 10431, 10413)

[TheReal]

(I posted this thread in the "installing prestashop" thread, didm´t know how to move it so I posted a new one in this thread as I found it to be the correct one)

 

Whenever I try to use a voucher and during last stage of the order (when customer click on the PayPal icon to move to paypal to pay for the order) this error pops up: 

 

PLEASE TRY TO CONTACT THE MERCHANT:

1. <b>PayPal response:</b>
   
2. TIMESTAMP -> 2014-08-04T15:51:06Z
   
3. L_ERRORCODE0 -> 10401
   
4. L_ERRORCODE1 -> 10426
   
5. L_ERRORCODE2 -> 10431
   
6. L_ERRORCODE3 -> 10413
   
7. L_SHORTMESSAGE0 -> Transaction refused because of an invalid argument. See additional error messages for details.
   
8. L_SHORTMESSAGE1 -> Transaction refused because of an invalid argument. See additional error messages for details.
   
9. L_SHORTMESSAGE2 -> Transaction refused because of an invalid argument. See additional error messages for details.
   
10. L_SHORTMESSAGE3 -> Transaction refused because of an invalid argument. See additional error messages for details.
    
11. L_LONGMESSAGE0 -> Order total is invalid.
    
12. L_LONGMESSAGE1 -> Item total is invalid.
    
13. L_LONGMESSAGE2 -> Item amount is invalid.
    
14. L_LONGMESSAGE3 -> The totals of the cart item amounts do not match order amounts.
    
15. L_SEVERITYCODE0 -> Error
    
16. L_SEVERITYCODE1 -> Error
    
17. L_SEVERITYCODE2 -> Error
    
18. L_SEVERITYCODE3 -> Error
    

 

 

How can this be fixed?

 

Please note that without using voucher the shop works 100%.

I run 1.5.6.1 if it matters.

PayPal module: 3.7.2.

[TheReal]

Never mind, I found the problem .

Because I am using Japanese Yen the PayPal module had problem accepting decimals so I went to Localizations -> Curencies and switched off "Decimals" for Japanese Yen and all errors are gone now!

[Guest locen]

Hi, I have 1.0.6.9 of prestashop and this form has always worked but today I received these emails whit this text:

Error reporting from your PayPalAPI module

A client has encountered a problem with the module PayPalAPI, see the report:

PayPal response: 
TIMESTAMP -> 2015-11-30T08:24:23Z 
L_ERRORCODE0 -> 10401 
L_ERRORCODE1 -> 10427 
L_ERRORCODE2 -> 10413 
L_SHORTMESSAGE0 -> Transaction refused because of an invalid argument. See additional error messages for details. 
L_SHORTMESSAGE1 -> Transaction refused because of an invalid argument. See additional error for details. 

L_SHORTMESSAGE2 -> Transaction refused because of an invalid argument. See additional error messages for details. 
L_LONGMESSAGE0 -> Order total is invalid. 
L_LONGMESSAGE1 -> Shipping total is invalid. 
L_LONGMESSAGE2 -> The totals of the cart item amounts do not match order amounts. 
L_SEVERITYCODE0 -> Error 
L_SEVERITYCODE1 -> Error 
L_SEVERITYCODE2 -> Error

messages

anyone can help me?