Vilas Posted July 31, 2014 Share Posted July 31, 2014 Hello Friends, I would like to know how to find reason behind slowness of back office? www.letsbuyproducts.com Thanks Link to comment Share on other sites More sharing options...
El Patron Posted July 31, 2014 Share Posted July 31, 2014 I've seen some have this issue and they resolved by making sure the .xml files under this folder were writeable http://screencast.com/t/0fFv3rNi9 you can also turn on debug profiling and then run slow page config/defines.inc.php define('_PS_DEBUG_PROFILING_', false);to define('_PS_DEBUG_PROFILING_', true); note when set to true all visitors front/back will execute profiling then when you get that all tidy, see my module bozoom. but it's for PrestaNerd's and if you don't understand module, don't buy it. Link to comment Share on other sites More sharing options...
Vilas Posted July 31, 2014 Author Share Posted July 31, 2014 Thanks for your prompt response. I have enabled that option. Please look once again now what error you are getting about slowness. Link to comment Share on other sites More sharing options...
Vilas Posted July 31, 2014 Author Share Posted July 31, 2014 After setting that to true from false. All pages not loads. Link to comment Share on other sites More sharing options...
El Patron Posted July 31, 2014 Share Posted July 31, 2014 you need to run the back office slow pages, looking from front office is not what you reported as slow. did you first check permission on files mentioned above? Link to comment Share on other sites More sharing options...
Vilas Posted July 31, 2014 Author Share Posted July 31, 2014 Where I will get the above folder of whose permissions need to be checked? Also can i PM you backend details so that you can also check the issue? Link to comment Share on other sites More sharing options...
Vilas Posted July 31, 2014 Author Share Posted July 31, 2014 At back office after login at bottom of page its showing below error massage. Undefined property: stdClass::$type (/letsbuy/cache/smarty/compile/5e/25/18/5e251816681e08d11216fc429646404de6556b43.file.list.tpl.php, line 47) Link to comment Share on other sites More sharing options...
El Patron Posted July 31, 2014 Share Posted July 31, 2014 Where I will get the above folder of whose permissions need to be checked? Also can i PM you backend details so that you can also check the issue? I can only work in the forum. use ftp program like fireftp addon for firefox for filezilla, right click file/folder to get permissions. Link to comment Share on other sites More sharing options...
Vilas Posted July 31, 2014 Author Share Posted July 31, 2014 Where I will get the above folder of whose permissions need to be checked? I can see that files have permission as 644 & folders have 755. Link to comment Share on other sites More sharing options...
El Patron Posted July 31, 2014 Share Posted July 31, 2014 those are perfect! I now related your post on front office 'not displaying', while they did display your shop is very very slow in front, so I think this is more hosting issue than ps issue. what sort of hosting are you using? Link to comment Share on other sites More sharing options...
Vilas Posted July 31, 2014 Author Share Posted July 31, 2014 We are using shared hosting of ipage. Till date no issue. But from today only I am facing this issue. Link to comment Share on other sites More sharing options...
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