abady Posted July 30, 2014 Share Posted July 30, 2014 I am trying to fill my shipping prices, when I finish, and see the prices from new tab, nothing changed, no price filled?!!!!! what is the problem?? Link to comment Share on other sites More sharing options...
abady Posted July 30, 2014 Author Share Posted July 30, 2014 I fill this 3 times, then it back like this?!! any Idea guys???? Link to comment Share on other sites More sharing options...
El Patron Posted July 30, 2014 Share Posted July 30, 2014 back office-->advanced parms-->performance scroll to bottom have you enabled caching? specifically file cache..if so disable an try again Link to comment Share on other sites More sharing options...
abady Posted July 30, 2014 Author Share Posted July 30, 2014 back office-->advanced parms-->performance scroll to bottom have you enabled caching? specifically file cache..if so disable an try again you mean this? it is no shall I make it yes? thanks Link to comment Share on other sites More sharing options...
abady Posted July 30, 2014 Author Share Posted July 30, 2014 any details here? Link to comment Share on other sites More sharing options...
El Patron Posted July 30, 2014 Share Posted July 30, 2014 sorry I was looking for it already enabled, and if so disable to see if this removes your issue. Link to comment Share on other sites More sharing options...
abady Posted July 30, 2014 Author Share Posted July 30, 2014 sorry I was looking for it already enabled, and if so disable to see if this removes your issue. its ok I enabled it , and it works as attached picture it save till now I will watch it till morning , which is night right now in Jordan. then I will give you the result. 1 Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 I really dont know whats going on??? it not save prices, it delete ranges!! Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 any help? Link to comment Share on other sites More sharing options...
El Patron Posted July 31, 2014 Share Posted July 31, 2014 let's turn on PrestaShop error reporting, reproduce issue and let's see if there is an error that will give us more info. http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 let's turn on PrestaShop error reporting, reproduce issue and let's see if there is an error that will give us more info. http://www.prestashop.com/forums/topic/224525-how-to-turn-on-error-reporting-for-debug-information/ thanks for help my prestashop is 1.6.0.5 is this way work with me? or need another steps? Link to comment Share on other sites More sharing options...
El Patron Posted July 31, 2014 Share Posted July 31, 2014 config/defines.inc.php set to true define('_PS_MODE_DEV_', false); make sure to return to false when completed Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 config/defines.inc.php set to true define('_PS_MODE_DEV_', false); make sure to return to false when completed can you make it more clear with pictures? I do download config/defines.inc.php file from my file manager. now where shall I do changes? where shall I make it true and false?? Link to comment Share on other sites More sharing options...
El Patron Posted July 31, 2014 Share Posted July 31, 2014 this is good for your to know in the future to check for issues, note leave false when not debugging http://screencast.com/t/VZTnPN83 Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 this is good for your to know in the future to check for issues, note leave false when not debugging http://screencast.com/t/VZTnPN83 ok , after I replace "false" by "true", its only change this word, then any steps? or just this change, then save and upload to file manager? is this msg ok? attached file Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 shall also change this define('_PS_DISPLAY_COMPATIBILITY_WARNING_', false); to define('_PS_DISPLAY_COMPATIBILITY_WARNING_', true); ??? Link to comment Share on other sites More sharing options...
El Patron Posted July 31, 2014 Share Posted July 31, 2014 note some hosting accounts let one change files, this may be a good alternative for you. from the screen shot I am not comfortable with telling you to proceed, use plane text editor like notepad to modify file. shall also change this define('_PS_DISPLAY_COMPATIBILITY_WARNING_', false); to define('_PS_DISPLAY_COMPATIBILITY_WARNING_', true); ??? nope, that is not necessary... Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 note some hosting accounts let one change files, this may be a good alternative for you. from the screen shot I am not comfortable with telling you to proceed, use plane text editor like notepad to modify file. nope, that is not necessary... ok after finish this , upload to my file manager? right? Link to comment Share on other sites More sharing options...
El Patron Posted July 31, 2014 Share Posted July 31, 2014 correct, after uploading then reproduce the 'save' issue, and we hope to find errors reported on that screen. I hope I hope I hope. Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 correct, after uploading then reproduce the 'save' issue, and we hope to find errors reported on that screen. I hope I hope I hope. now after I upload file, I will go to shipping and try fill it, then tell you what is the result 1 Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 any problem??? Link to comment Share on other sites More sharing options...
El Patron Posted July 31, 2014 Share Posted July 31, 2014 what is you exact version of PrestaShop? Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 what is you exact version of PrestaShop? mine 1.6.0.5 how I can also make save data being so fast? because with me so slow and take long time to save any changes! Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 I make try to fill shipping prices and make new ranges.. nothing saved. is the problem with "saving data"? Link to comment Share on other sites More sharing options...
El Patron Posted July 31, 2014 Share Posted July 31, 2014 there are 'several' fixes for your issue in 1.6.0.6, and not any one fix can I identify for you. https://github.com/PrestaShop/PrestaShop/releases at this point you may want to consider upgrading to 1.6.0.9 it can only be an improvement how to upgrade is outside the scope of this topic. http://doc.prestashop.com/display/PS16/Updating+PrestaShop sorry I can not help you more. I think now I long break is in order. Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 there are 'several' fixes for your issue in 1.6.0.6, and not any one fix can I identify for you. https://github.com/PrestaShop/PrestaShop/releases at this point you may want to consider upgrading to 1.6.0.9 it can only be an improvement how to upgrade is outside the scope of this topic. http://doc.prestashop.com/display/PS16/Updating+PrestaShop sorry I can not help you more. I think now I long break is in order. just question how I can upgrade my version from 1.6.0.5 to 1.6.0.9 without loosing my products in my e store?? Link to comment Share on other sites More sharing options...
El Patron Posted July 31, 2014 Share Posted July 31, 2014 http://doc.prestasho...ting PrestaShop Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 (edited) http://doc.prestasho...ting PrestaShop 1.6.0.9 have problems also? Edited August 1, 2014 by Benjamin Utterback (see edit history) Link to comment Share on other sites More sharing options...
El Patron Posted July 31, 2014 Share Posted July 31, 2014 probably doesn't work in 1.6.0.9...who knows...sorry I can not help any further. open a forge report here: http://forge.prestashop.com/ Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 probably doesn't work in 1.6.0.9...who knows...sorry I can not help any further. open a forge report here: http://forge.prestashop.com/ what is the important folders shall I make back up? All prestashop folders need time too much? is there any shortcut way to choose important folders to backup? Link to comment Share on other sites More sharing options...
El Patron Posted July 31, 2014 Share Posted July 31, 2014 did you follow upgrade guide? did you upgrade? Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 did you follow upgrade guide? did you upgrade? no still connect ftp lol if not work I can download folders from file manager . I want to go with you step by step to upgrade if you may! Link to comment Share on other sites More sharing options...
El Patron Posted July 31, 2014 Share Posted July 31, 2014 hi, I will be traveling for next three days and as there is an update guide this should get you started. I suggest following the guide, if you have issue/question then post 'new' topic for best community exposure. Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 hi, I will be traveling for next three days and as there is an update guide this should get you started. I suggest following the guide, if you have issue/question then post 'new' topic for best community exposure. ok my friend , have a nice trip. I hope I start will and finish my upgrade. 1 Link to comment Share on other sites More sharing options...
El Patron Posted July 31, 2014 Share Posted July 31, 2014 ok my friend , have a nice trip. I hope I start will and finish my upgrade. yes, take your time, follow 'all' directions, use the community for help. I look forward to hearing good news from you. Link to comment Share on other sites More sharing options...
abady Posted July 31, 2014 Author Share Posted July 31, 2014 (edited) yes, take your time, follow 'all' directions, use the community for help. I look forward to hearing good news from you. I hope so.. till now , after install upgrade module, nothing changed yet! Edited July 31, 2014 by abady (see edit history) Link to comment Share on other sites More sharing options...
benjamin utterback Posted August 1, 2014 Share Posted August 1, 2014 I hope so.. till now , after install upgrade module, nothing changed yet! abady, make sure to backup your store, follow this guide for making a test server. http://www.prestashop.com/blog/en/set-up-a-test-server-for-your-online-store/ Please do not upgrade right away without confirming a backup and a test server. Link to comment Share on other sites More sharing options...
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