shodnett Posted June 20, 2014 Share Posted June 20, 2014 I am using PS1541,and am new to it, and finding that it is missing oh so many features ... so getting very frustrated ... Today's challenge is: Customer sends an item back, all RMA process sorted and etc, and we then issue a refund. They need their money back, not a voucher or credit slip. BUT - there is no way that I can see to alter the invoice total, whatever I do, it resolutely stays the same. Pay enough tax, VAT etc etc without having to pay for items that have gone out and been returned - so need to find a method of making the invoice total adjust for returns. PLEASE - is there anybody who can sort this, and I can't be alone in needing this (or is there just some function that I have not yet found : ) All help and suggestions very gratefully received please - and then we can move on to the next challenge! Link to comment Share on other sites More sharing options...
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