Jump to content

2nd RMA on the same order is not shown in Merchandise Returns


Recommended Posts

Hi 

 

I'm running PS 1.6.0.6. And i have made a test with a RMA case. 

 

On the first RMA case i see the return order in the "Merchandise Returns" menu. When i then decline the return for the customer, and create a second return with a new message, the new RMA case is not visible in the Merchandise Returns overview. In the customers returns summary i can see the new RMA standing as pending... But i cannot control any further status on the backend...

 

This must be a general bug to PS 1.6.0.6?

 

Cheers

Stephan

Edited by SoluNOiD (see edit history)
Link to comment
Share on other sites

×
×
  • Create New...