"Mobile phone is invalid" error message when mobile phone is disabled

[Ajax30]

Hello!

 

A am confronted with this problem:

 

On www.poetik.ro, in the order form, I have kept only the home phone field (the code for the mobile phone field was commented out). The problem - which I have spotted in Google Chrome - is the error message saying that the mobile phone is invalid.

 

If I make the mobile phone field visible (I do that in the web inspector) and put a number in  it, all is ok. But I need to keep only one filed visible - home phone field.

 

The address format in the admin section:

firstname lastname

company

address1

postcode city

Country:name

phone

 

The PS version is 1.5.3.1.

 

What shall I do? 

 

Thank you!

[HenrikF]

Exactly the same problem here with PrestaShop 1.6.0.9: PrestaShop claims an invalid mobile number even though the field is commented out AND I've switched off the »at least one phone number« in the Administration under

 

Settings > Customer > Phone number is mandatory: No

 

Working on the problem.

[Fandango]

Hi,

any news? I have the same problem....

 

v 1.5.6.2

[virtulian]

yes I found solution for it

go to order-opc-new-account.tpl file and check there is mobile phone section is commented

 

put the code of mobile phone uncommented and save it, make sure in performation of admin smarty compile is necessary

 

Hope it make sense?

[khejit68]

I think this might be related to browser and auto-fill feature.

Try clearing browser cache, using another browser.

If it's so, your customers probably won't get this error.

 

@EDIT: I highly recommend fix from this topic. It's excellent for hiding unused phone fields, making it optional etc.

Edited February 3, 2016 by khejit68 (see edit history)