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Shipment costs don't work


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In Prestashop 1.6.0.6 the shipment cost is not applied and the cart is everytime "Free shipment".

 

In 2 weeks not one word about how to fix this problem.

 

My store is out of order for the last 2 weeks, and I'm losing a lot of money.

 

Shipment cost are present (but also 0 don't work).

Decision about costs connected to weight than to best price.

Weight of the products applied.

Added as main area my country "Italia", but same problem with "Europa".

Default language: italian

 

Some suggestion? Better to change sw?

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