kashyyyk Posted April 15, 2014 Share Posted April 15, 2014 I can't figure this out, I have a customer who created an order but can't check because he gets- No carrier can be applied to this order I went in to the BO to look at his abandoned cart and I get that messege. He is in Pennsylvania. If I log in with my username and create the same order, I get a cart with shipping, I'm in Michighan. I don't know what to look for, I left zones and locations and all that default, I'm using the USPS API for shipping costs. if it matters my site is http://phryz.com/ What should I look for? Version 1.5.6.2 Dan Link to comment Share on other sites More sharing options...
Dh42 Posted April 15, 2014 Share Posted April 15, 2014 Did you try to recreate his address as well as the items in the order? Link to comment Share on other sites More sharing options...
kashyyyk Posted April 16, 2014 Author Share Posted April 16, 2014 I figured out the problem and now need a fix. This customer is an ebay buyer from prestabay and he has also purchased from my store when I ran ver. 1.4. He had the long US Zip code like 48180-4328. If you try to register, you can't enter the -4328 portion, but having been imported in, it has it in the address and won't give shipping prices. Is there any way to have this address work with the -4328 part. I'm using the USPS API. Dan Link to comment Share on other sites More sharing options...
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