No tax, but all settings should be good

[MarMis]

At first it look as a familiar problem, but unfortunately not so easy to solve it seems.

 

I have 3 shops. 1 is running perfectly. But the other 2 have a tax problem.

All prices are without tax. (one is just installed with default theme and still have that problem)

Because I do have the luxury of one working, I have compared all my settings with shop working and not working, but can't find any discrepancies.

 

I have enabled the taxes in the customer-group section. All prices are imported with tax. All prices show in the backoffice (under products) with tax.

The tax rule is applied and then......I don't know it anymore

What more could it be?

 

Cheers

[MarMis]

I have just become aware that people from europe do see my prices with GST.....so all do see it except me living in New Zealand and who should be having prices with GST

[MarMis]

and because of that. I thought it should be something else

and yes found it....I needed to clear the whole browser (again) and all settings are ok

Strangest of this was that one theme had problems and the default theme from prestashop had problems.

But one theme didn't have any problems.

 

I still find it strange that I need to clear the browser to solve an issue

[Bill Dalton]

If you change a price, the change is to the database and you don't need to clear your cache, the browser must get that number every time. But a change to your tax and you will still be using the old java script unless you clear your cache.

[MarMis]

Can you explain a bit more about clearing the cache. What do I need to do to prevent this?

[Bill Dalton]

It depends on the browser and how you set your browser. It can also depend on your server and the cache header it sends with files.

 

For example, you may run 2 different web sites, server "one" sends a cache header of 15 minutes. Server "two" 24 hours. The server, not Prestashop tells your browser to cache and for how long. Also your browser can be set to cache even if the server sends no cache info.

 

This gets even more fun when using CCC.

 

Even when you have PrestaShop set not to cache you must learn that Prestashop doesn't control your browser, it cannot control your server, Even your PHP and MySQL are using their own cache. Prestashop also makes use of the fantastic open source Smarty template system and that cache can have a mind of its own.

 

Cache, it is your friend. But it has a SENSE OF HUMOR.

Edited April 15, 2014 by Bill Dalton (see edit history)