Waha Posted October 19, 2009 Share Posted October 19, 2009 Bonjour,Je débute sur Prestashop et jusqu'à présent j'ai pu résoudre chaque problème que j'ai rencontré grâce à ce forum très actif mais là je sèche...Ma boutique ne s'affiche plus en local alors que j'ai accès à mon panneau d'administration sans problème (Firefox affiche une page blanche, IE affiche un message d'erreur "HTTP 500 Erreur interne au serveur").Je n'ai pas fait de manip particulière à part importer un fichier .csv pour mon catalogue.Quelle erreur ai-je pu faire ??Merci d'avance pour l'aide que vous pourrez m'apporter. Link to comment Share on other sites More sharing options...
soju Posted October 19, 2009 Share Posted October 19, 2009 BonjourVérifie le fichier .htaccess et regénère le si besoin à partir du BO Link to comment Share on other sites More sharing options...
Waha Posted October 19, 2009 Author Share Posted October 19, 2009 Merci pour ta réponse rapide.Je viens de le générer à partir du BO mais ça ne fonctionne toujours pas, je suis un peu perdue...Dans quel dossier faut-il l'enregistrer ? Link to comment Share on other sites More sharing options...
soju Posted October 19, 2009 Share Posted October 19, 2009 Avant de faire d'autres manip :Regarde les logs d'erreur de ton serveur apache (fichier error.log en général), tu en sauras plus sur l'origine de l'erreur. Link to comment Share on other sites More sharing options...
Waha Posted October 19, 2009 Author Share Posted October 19, 2009 J'ai les erreurs suivantes :[Mon Oct 19 13:44:23 2009] [warn] pid file D:/MA BOUTIQUE/xampp/apache/logs/httpd.pid overwritten -- Unclean shutdown of previous Apache run?[Mon Oct 19 14:07:23 2009] [error] [client 127.0.0.1] File does not exist: D:/MA BOUTIQUE/xampp/htdocs/favicon.ico Link to comment Share on other sites More sharing options...
soju Posted October 19, 2009 Share Posted October 19, 2009 montre nous le passage qui correspond à l'erreur 500 Link to comment Share on other sites More sharing options...
Waha Posted October 19, 2009 Author Share Posted October 19, 2009 Je ne sais pas lequel correspond à l'erreur 500 (désolée je ne suis pas douée !) :[Mon Oct 19 13:44:23 2009] [warn] pid file D:/MA BOUTIQUE/xampp/apache/logs/httpd.pid overwritten -- Unclean shutdown of previous Apache run?[Mon Oct 19 13:44:23 2009] [notice] Digest: generating secret for digest authentication ...[Mon Oct 19 13:44:23 2009] [notice] Digest: done[Mon Oct 19 13:44:25 2009] [notice] Apache/2.2.12 (Win32) DAV/2 mod_ssl/2.2.12 OpenSSL/0.9.8k mod_autoindex_color PHP/5.3.0 mod_perl/2.0.4 Perl/v5.10.0 configured -- resuming normal operations[Mon Oct 19 13:44:25 2009] [notice] Server built: Jul 22 2009 11:35:54[Mon Oct 19 13:44:25 2009] [notice] Parent: Created child process 5648[Mon Oct 19 13:44:26 2009] [notice] Digest: generating secret for digest authentication ...[Mon Oct 19 13:44:26 2009] [notice] Digest: done[Mon Oct 19 13:44:28 2009] [notice] Child 5648: Child process is running[Mon Oct 19 13:44:28 2009] [notice] Child 5648: Acquired the start mutex.[Mon Oct 19 13:44:28 2009] [notice] Child 5648: Starting 150 worker threads.[Mon Oct 19 13:44:28 2009] [notice] Child 5648: Starting thread to listen on port 443.[Mon Oct 19 13:44:28 2009] [notice] Child 5648: Starting thread to listen on port 80.[Mon Oct 19 13:44:28 2009] [notice] Child 5648: Starting thread to listen on port 443.[Mon Oct 19 13:44:28 2009] [notice] Child 5648: Starting thread to listen on port 80.[Mon Oct 19 14:04:03 2009] [error] [client 127.0.0.1] File does not exist: D:/MA BOUTIQUE/xampp/htdocs/favicon.ico[Mon Oct 19 14:04:06 2009] [error] [client 127.0.0.1] File does not exist: D:/MA BOUTIQUE/xampp/htdocs/favicon.ico[Mon Oct 19 14:07:19 2009] [error] [client 127.0.0.1] File does not exist: D:/MA BOUTIQUE/xampp/htdocs/favicon.ico[Mon Oct 19 14:07:20 2009] [error] [client 127.0.0.1] File does not exist: D:/MA BOUTIQUE/xampp/htdocs/favicon.ico[Mon Oct 19 14:07:23 2009] [error] [client 127.0.0.1] File does not exist: D:/MA BOUTIQUE/xampp/htdocs/favicon.ico[Mon Oct 19 14:07:23 2009] [error] [client 127.0.0.1] File does not exist: D:/MA BOUTIQUE/xampp/htdocs/favicon.ico[Mon Oct 19 14:08:15 2009] [notice] Parent: Received shutdown signal -- Shutting down the server.[Mon Oct 19 14:08:15 2009] [notice] Child 5648: Exit event signaled. Child process is ending.[Mon Oct 19 14:08:16 2009] [notice] Child 5648: Released the start mutex[Mon Oct 19 14:08:17 2009] [notice] Child 5648: All worker threads have exited.[Mon Oct 19 14:08:17 2009] [notice] Child 5648: Child process is exiting[Mon Oct 19 14:08:17 2009] [notice] Parent: Child process exited successfully.[Mon Oct 19 14:08:31 2009] [notice] Digest: generating secret for digest authentication ...[Mon Oct 19 14:08:31 2009] [notice] Digest: done[Mon Oct 19 14:08:32 2009] [notice] Apache/2.2.12 (Win32) DAV/2 mod_ssl/2.2.12 OpenSSL/0.9.8k mod_autoindex_color PHP/5.3.0 mod_perl/2.0.4 Perl/v5.10.0 configured -- resuming normal operations[Mon Oct 19 14:08:32 2009] [notice] Server built: Jul 22 2009 11:35:54[Mon Oct 19 14:08:32 2009] [notice] Parent: Created child process 5760[Mon Oct 19 14:08:34 2009] [notice] Digest: generating secret for digest authentication ...[Mon Oct 19 14:08:34 2009] [notice] Digest: done[Mon Oct 19 14:08:35 2009] [notice] Child 5760: Child process is running[Mon Oct 19 14:08:35 2009] [notice] Child 5760: Acquired the start mutex.[Mon Oct 19 14:08:35 2009] [notice] Child 5760: Starting 150 worker threads.[Mon Oct 19 14:08:35 2009] [notice] Child 5760: Starting thread to listen on port 80.[Mon Oct 19 14:08:35 2009] [notice] Child 5760: Starting thread to listen on port 443.[Mon Oct 19 14:08:35 2009] [notice] Child 5760: Starting thread to listen on port 443.[Mon Oct 19 14:08:35 2009] [notice] Child 5760: Starting thread to listen on port 80.[Mon Oct 19 14:15:01 2009] [warn] pid file D:/MA BOUTIQUE/xampp/apache/logs/httpd.pid overwritten -- Unclean shutdown of previous Apache run?[Mon Oct 19 14:15:01 2009] [notice] Digest: generating secret for digest authentication ...[Mon Oct 19 14:15:01 2009] [notice] Digest: done[Mon Oct 19 14:15:02 2009] [notice] Apache/2.2.12 (Win32) DAV/2 mod_ssl/2.2.12 OpenSSL/0.9.8k mod_autoindex_color PHP/5.3.0 mod_perl/2.0.4 Perl/v5.10.0 configured -- resuming normal operations[Mon Oct 19 14:15:02 2009] [notice] Server built: Jul 22 2009 11:35:54[Mon Oct 19 14:15:02 2009] [notice] Parent: Created child process 4680[Mon Oct 19 14:15:03 2009] [notice] Digest: generating secret for digest authentication ...[Mon Oct 19 14:15:03 2009] [notice] Digest: done[Mon Oct 19 14:15:04 2009] [notice] Child 4680: Child process is running[Mon Oct 19 14:15:04 2009] [notice] Child 4680: Acquired the start mutex.[Mon Oct 19 14:15:04 2009] [notice] Child 4680: Starting 150 worker threads.[Mon Oct 19 14:15:04 2009] [notice] Child 4680: Starting thread to listen on port 443.[Mon Oct 19 14:15:04 2009] [notice] Child 4680: Starting thread to listen on port 80. 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soju Posted October 19, 2009 Share Posted October 19, 2009 Je ne vois rien concernant l'erreur 500Refait un test de ton front office, puis re-regarde les logsmontre nous ton fichier .htaccess Link to comment Share on other sites More sharing options...
Waha Posted October 19, 2009 Author Share Posted October 19, 2009 Le problème doit venir de l'importation du fichier .csv : je ne peux plus accéder à mon catalogue ou très difficilement et quand j'y arrive, je ne peux rien modifier ni supprimer, ça plante.Je crois que je vais carrément ré-installer Prestashop.Un grand merci en tout cas pour ton aide ! Link to comment Share on other sites More sharing options...
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